Phone: +441273689300,+441903873553
Address: 4 The Waterfront, Brighton Marina, Brighton, BN25WA, BN2 5WA, United Kingdom
City: Brighton
Menu Dishes: 35
Reviews: 1364
"We attended your marina pizza express on Monday 29th July and felt so unhappy with the level of service I needed to flag it. We were a table of 4 with one child and were offered any table as it was so quiet. There were a number of waiting staff and ours took our order. The starters came quickly and were fine. We then waited for our mains with our used plates in front of us. We waited a significant amount of time ~30mins) until we started looking around and noticed no chefs were visible, nor cooking anything. We eventually got the attention of another waitress and asked when our mains would be ready. It was obvious they hadn’t put our order through as there was a flurry of activity at the till and the looks on their faces said it all. They didn’t acknowledge or apologise for the delay, nor did they explain what had happened. They informed us the pizzas would be with us in 3 minutes when it took a further 10. It took a couple of minutes for the chefs to reappear. Waiting ~40 mins for a pizza is ridiculous, especially it being so quiet, with a hungry child and when there were 2 chefs and 3-4 waiting staff. The pizzas came and they were nice, but the customer service let the whole experience down. We asked for the bill which we received and our waitress disappeared again. We then saw her chatting to her colleague. We had to ask a blond waitress from another area to help us to pay. Our waitress returned but without the payment machine, so she left again. Tbh, we couldn’t leave fast enough. There was no excuse for such awful and inattentive service. No checks to see if we were happy with the food, no smile from our waitress and a complete disregard to good customer service. In the current climate, great customer service pulls you back in. I assure you, I will be avoiding your restaurant from now on."
Full menu - 35 options
All prices are estimates on menu.
Meal Deals
Starters
Kids
Dessert
Pasta
Dips
Salads
Al Forno*
Uncategorized
Chicken
Seafood
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
12” Pizza
Garlic Prawn
Juicy prawns sautéed in garlic butter, delivering a savory punch with a fragrant finish.
12" Oven-Baked Pizza
Pizza
Meat Dishes
Deals & Delivery Exclusives
Vegetarian Menu
Flo
I was here last weekend. Got greeted by the manager Joel. Great service, great food. Can highly recommend!
Address
Reviews
Bruno
boring pizzas long service bad vibes no music BUT Better now there has been some sound treatment put in. 1 vegan option
Teagan
Why is the lighting always so stark in these venuesI always feel like I'm being made a point out of when eating their dough balls.
Dixie
Had a lovely time dining here! We were served by Joel who was very friendly accommodating. Great pizza too! We will be returning very soon. View menu
Owen
If you like Pizza Express as a chain then you will love this one! It is on the waterfront in the marina with great views & people watching opportunities.
Sophie
I regularly come here with my mum because I know we will have a good time. Today was no exception Liam was so kind and friendly and our food was brilliant. Thank you so much!
Nicholas
Relatively empty restaurant but left to wait to be seated after 5 waitresses walked past me no eye contact, no ‘I’ll be with you shortly’. Food was great, as always, but service is beyond appalling View menu
Brandon
Appalling service. Bank holiday weekend refused entry at 20:30 due to the kitchen being closed. The restaurant is meant to be open till 22:30. Laziness from the chefs, and a poor attitude on the waitress. Will not be attending again. Lost a customer.
Sunlover
It had been raining but outside should have been opened(probably because lack of staff) Had to wait for server to show us table. Server was an Australian who was helpful/polite. Meal was delicious,we shared half and had our two free sides. Paying we were told could only have one side free as we were short of £1.99.Why was this not on front of our membership and not at end?!
Aileen
We attended your marina pizza express on Monday 29th July and felt so unhappy with the level of service I needed to flag it. We were a table of 4 with one child and were offered any table as it was so quiet. There were a number of waiting staff and ours took our order. The starters came quickly and were fine. We then waited for our mains with our used plates in front of us. We waited a significant amount of time ~30mins) until we started looking around and noticed no chefs were visible, nor cooking anything. We eventually got the attention of another waitress and asked when our mains would be ready. It was obvious they hadn’t put our order through as there was a flurry of activity at the til... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious." View menu
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
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Delivery Services Enjoy our delicious dishes delivered straight to your doorstep! Fast, convenient, and packed with the flavors you love. Order now and savor your meal in the comfort of your home or office.
Amenities
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Wifi
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Takeout
- menu
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Seating
- menu
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Delivery
