Phone: +441233213000,+443432241700
Address: United Kingdom, TN25 4HP, Ashford
City: Ashford
Menu Dishes: 3
Reviews: 1031
Website: http://www.champneys.com/hotels/eastwell-manor/dining/the-brasserie-at-the-manor/
"Dining at The Manor was once a real treat. It had beautiful surroundings, well dressed tables with tablecloths, the full works, even a pianist in the evenings. It now looks like it is crammed to the maximum with small square tables no cloths lined up like a school canteen or a large Nando’s. A whole fleet of them. A service bar at the side taking up unnecessary room. The beautiful wood paneling is still there, but now hidden and trashed by the massed tables, its whole atmosphere ripped away. BUT, we thought, perhaps the food and service would recompense. I had scallops with pork belly. The ubiquitous small squares of pork with slightly warm scallops, no flavour at all. My husband had pressed foie gras about the size of a 50p and unrecognizable as foie gras , wrapped in ‘pulled’ duck. Dry and tasteless. I didn’t dare risk lamb or beef as I guessed it would be below par for the prices and nothing I saw appealed, so for the first time in my decades of dining out, I tried the Wagyu beef burger – I know – I almost hid under the table when it arrived. But we had Wagyu steaks so… It was dreadful. No flavour to the burger and so thick and hard in places, it was difficult to cut it be interested to know just how much of the burger was Wagyu . Skinny chips were mediocre and went stale within minutes. My husband thankfully, had something decent for his main the hake, but again, nothing special and exorbitant at £28, but I accept fish is booming in price. The only decent thing was the 250cl glass of wine, an Australian chardonnay but then it should be, costing £15. £9.99 a bottle at Drink Supermarket – so is that at least a £35 plus profit on each bottle? Couldn’t find anything on the dessert menu which was worth risking another disappointment. Service was, to say the best, sketchy, slow and confused, but most were young and obviously still learning the trade so some room for understanding. We were charged for three tomato juices instead of two, corrected when pointed out, and we seemed to wait an age for plates to be taken away. A peculiar portion of three small pieces of bread for a table of two and the usual meagre portions of butter – in foil. I see no hope for this place except for people getting a DB&B deal who have no interest in good food or have more money than taste. The last time we visited before this latest incarnation of poor Eastwell was around 8 years ago. Unless a new owner takes over, we won’t be back."
Full menu - 3 options
All prices are estimates on menu.
Dessert
Panna Cotta
Creamy, silky Italian dessert with a hint of vanilla, topped with berry coulis or fresh fruit.
Vegetarian
Cauliflower
Crispy cauliflower florets with tangy lemon aioli and a sprinkle of fresh herbs.
Salads
naimmalki
I can’t Fault this restaurant food was nice and hygienic was with noise Covid restrictions was also fantastic so I cannot really fought it at all
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Reviews
HPF119
Hearty favourites, good steak, fois gras, scallops, cocktails...the menu was paired back but the quality was good. Service was efficient and friendly.
pamscott2005
Excellent food ...lovely atmosphere The Manor House is absolutely stunning Lovely array of gins to sample including locally sourced Great offers at Champneys at the moment so well worth staying overnight etc
kimhI1815ZY
Just had very disappointing afternoon tea experience at Eastwell Manor. Reservation could not be found or explained. Waited over an hour to eventually be seated. Chipped cup, no spoons. Not enough milk and no one to ask. Below average sandwiches and cakes. But scones were tasty. Called reservations on return home and was put through to EM desk and they could only apologise. View menu
baylc
The breakfast was raved about by most people we asked in the area. Disappointing is a generous term for the experience we had in the restaurant. 30 minute queue because the empty tables weren't cleaned when people left due to staff shortages (on the weekend! , and an hour wait for food once we had ordered. Toast arrived cold and burnt, cooked food arrived cold and overcooked. What a shambles of a place!
Alimark2
The service was awful. We waited an hour for our appetizers, and 45 minutes later our empty plates were still on the table. I had to ask a server to take them away. We were not offered another drink, so we had to settle for the water on the table. After waiting for half an hour for our desserts, we decided to just leave without them. It was my husband's birthday, and we will not be coming back to this restaurant again.
emmacB339CF
I have recently just had a spa break at Eastwell manor, and luckily enough my friend and i are regulars! We have seen lots of changes during the years of our visits esp with staffing and the inconsistence of good customer service, but just lately the staff have been fab! A few in particular that stand out are Gary and Chris who work so hard in the restaurant( Manor House) and are so professional and always give great customer service! Well done! And Olivia on reception in the spa...i was so impressed with these 3! An asset to your company! Great work and Thank you. View menu
fruitybeetle
This restaurant is housed in a beautiful old manor with stunning grounds, but unfortunately that's where the positives end. We arrived for Sunday lunch 10 minutes early for our 2:15 booking, only to be told to wait in the bar because they were busy. After being seated an hour late, we were informed that the starter we wanted had run out. Despite speaking to the manager, the overall experience was disappointing and I can't recommend this place. The food was decent, but it couldn't make up for the lack of hospitality. It may be a good idea for the restaurant to bring in a consultant to address these issues.
Jules29London
My husband and i went to The Manor today for lunch. Whilst the surroundings are stunning and the food quality was good, there are a few things that we feel need attention. £20 for a foie gras starter for the size it was we felt was over priced. I'm gluten free and the waiter wasnt sure that the starter contained GF bread, although he did offer to go and check, i think its important to know what's on the plate you're about to serve. There seemed to be a long wait for everything, drinks, food and had to ask to order. Little things like no spoons offered with sauce and a distinct lack of ambience made us question if we'll go back here given the price point.
Travelwise207
Dining at The Manor was once a real treat. It had beautiful surroundings, well dressed tables with tablecloths, the full works, even a pianist in the evenings. It now looks like it is crammed to the maximum with small square tables no cloths lined up like a school canteen or a large Nando’s. A whole fleet of them. A service bar at the side taking up unnecessary room. The beautiful wood paneling is still there, but now hidden and trashed by the massed tables, its whole atmosphere ripped away. BUT, we thought, perhaps the food and service would recompense. I had scallops with pork belly. The ubiquitous small squares of pork with slightly warm scallops, no flavour at all. My husband had pressed... View menu
Categories
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Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
Amenities
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Seating
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Visa Card
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Mastercard
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Reservations
