The Priory At Mercure Telford Madeley Court

Castlefields Way, Telford, United Kingdom

🛍 Wine, Coffee, British, Breakfast

3.9 💬 1857 Reviews

Phone: +441952680068

Address: Castlefields Way, Telford, United Kingdom

City: Telford

Menu Dishes: 13

Reviews: 1857

Website: http://www.hotels-telford.com/

"We ate dinner here on Friday evening. The restaurant opens at 7pm. On check in at the hotel we were not asked if we'd like a table in the restaurant.The staff appeared to have good intentions but lacked training. For example they couldn't answer simple questions (e.g. could something from the lounge menu be served in the restaurant or what ale was available). Between us we had a few main courses the belly pork was fatty and not crispy, so very disappointing. Fish pie was ok, but nothing special and the beef was ok. It seemed quite expensive for what it was. Poor choice of non alcoholic beverages. Quite amusing to watch some of the scenarios...the staff bring in a party of 6 to a table with 4 chairs then rushing to find chairs! So much potential that could be exploited with some more attention to the customer experience. Please help your staff to deliver that potential."

Yasir Yasir

I just visited to teach. It's below average hotel by the looks of it Location: 3

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Reviews

Katerina
Katerina

Very rude and flustered employees in there! Manager as well,not sorting a problem.


FulvioT
FulvioT

The ambiance is magical, the food is delicious, and the price is excellent value for money.


Chaele
Chaele

So beautiful, and you can really feel the history. It’s like being transported back in time. View menu


NigelF
NigelF

The meal was strange. We were seated in a narrow hallway, but the food was decent, although rather simple.


Jeroen
Jeroen

it's a castle! you're sleeping in a castle! nothing else matters... Rooms are small and staff a bit distant, but no one cares: it's a castle!


Vivien
Vivien

Taken over by Home Office to house people who have entered our country illegally, meanwhile local pensioners choose between heating and eating View menu


OXLEY91
OXLEY91

Dirty migrant hotel , one small white women on video being very rude , we now have her full details i would resign very quick Rooms: 1 Service: 1 Location: 1


Andy
Andy

Doubt anyone will be staying here again until all the government asylum seekers have left, however, it’s really in need of maintenance work in many places inside and out pealing paint rubbish and full skip in the car park, large potholes on the main drive. Leaking issues, non functional hand dryers and no paper towels, disabled toilets full of baby chairs. A total opposite to my last visit and review shame.


Em
Em

We ate dinner here on Friday evening. The restaurant opens at 7pm. On check in at the hotel we were not asked if we'd like a table in the restaurant.The staff appeared to have good intentions but lacked training. For example they couldn't answer simple questions (e.g. could something from the lounge menu be served in the restaurant or what ale was available). Between us we had a few main courses the belly pork was fatty and not crispy, so very disappointing. Fish pie was ok, but nothing special and the beef was ok. It seemed quite expensive for what it was. Poor choice of non alcoholic beverages. Quite amusing to watch some of the scenarios...the staff bring in a party of 6 to a table with 4... View menu

Categories

  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Wifi
  • Beer
  • menu
  • Cafe
  • menu
  • Wine

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