Phone: +441698854715
Address: Strathclyde Country Park, Hamilton Rd, ML1 3RB, Motherwell, United Kingdom
City: Motherwell
Dishes: 3
Reviews: 6848
"I recently had the unfortunate experience of dining at Toby Carvers, and let me tell you, it was an absolute nightmare from start to finish. The customer service was beyond atrocious, and it's clear that the staff couldn't care less about the satisfaction of their patrons. Upon entering the restaurant, I was greeted with indifference by the host, who seemed more interested in chatting with their co-workers than actually acknowledging my presence. It took an eternity to be seated, and even then, it was in a dingy corner where the lighting was practically nonexistent. As if the lackluster service wasn't enough, the state of the plates was absolutely repugnant. I noticed dirt and food remnants stuck to my plate as soon as it was placed in front of me. It was as if the previous diner had used it as a napkin and the staff couldn't be bothered to clean it properly. Disgusting! Naturally, I politely raised my concern to the server, hoping that they would rectify the situation promptly. However, my complaint fell on deaf ears. The server simply shrugged their shoulders and walked away without offering an apology or attempting to address the issue. It was a blatant display of disrespect towards paying customers. To add insult to injury, the entire dining area was unkempt and dirty. Crumbs littered the floor, and the tables were sticky and unclean. It was evident that hygiene was not a priority for Toby Carvers, and the overall atmosphere was far from inviting. I must say, it takes a special kind of incompetence to let a restaurant deteriorate to such an abysmal state. Toby Carvers has clearly failed in providing even the most basic standards of customer service and cleanliness. I strongly advise anyone considering dining there to look elsewhere, unless they enjoy being treated poorly and dining amidst filth."
All prices are estimates.