Phone: +2038026262,+442038022294,+442079352336
Address: United Kingdom, W1U 3RB, London
City: London
Menu Dishes: 35
Reviews: 1999
Website: https://www.zizzi.co.uk/
"We frequently visit the zizzis in wigmore street, however this was the first time with kids. The service was terribly slow and when the food arrived we asked for some parmesan cheese, the manager Masima came over in a mood which was clearly identified as she aggressively put cheese all over out food but also all over my wife 's lap and table and failed to say sorry. We ignored this as we just wanted to eat. My brother has previously worked at zizzis in head office and had a family and friends discount card, we kindly asked for the bill however masimas attitude was awful. She started shouting when we asked for the discount to be applied and did not show professionalism even though there were kids present. When we complained to the waiter Kartik his response was that 's how she talks !! Surely this manager has no clue about customer service and as a result of this experience we will be steering clear of this restaurant. We overhead her talk about us to all her colleagues when we were leaving. SHE SHOULD NOT BE IN A COUSTOMER FACING ROLE"
All prices are estimates on menu.