"Visited here twice within a few weeks. First time food was OK standard, but service was extremely slow like ridiculously slow! We overheard others complaining about same thing and suggesting they might leave because no sign of their food, so obviously not just us. We did order two separate burger meals for the kids, but were presented with (what we were told was an adult burger cut in half. Not really what we expect given kids meals are £5.95 each. We tried again to give benefit of doubt. This time service was much better, but food very poor. One of us ordered chilli chicken penne pasta, with garlic bread. Dish was served in good time, but had no chicken (yes just pasta and sauce! . Garlic bread was slightly burnt and appeared to have no garlic taste at all. By time we were asked if everything was ok, it was too late. It was suggested that chicken could be added at that point but honestly, that is just not sensible at all, pasta was going cold and we had eaten at least half whilst digging around looking for some chicken! Like what decent place would ever suggest to do that here's a side of chicken to go with already eaten pasta! We expected an apology/compensation, considering most important part of meal was missing we got a miserly £3 reduction from the bill. A gesture so tiny they needn’t have bothered, and just showed how uninterested they were on the issue. Pasta and sauce themselves were not great in any case, lumpy sauce that had no real taste. I’m not into leaving poor reviews, but problems twice in quick succession is just not good enough. Prices here are also on the high side in comparison to other establishments close by, so really would expect higher quality and better service. Do yourself a favor and try other places in the area."
