Birmingham
The Curry Pot Boldmere

The Curry Pot Boldmere

432 Chester Road North, Birmingham, B736RG, B73 6RG, United Kingdom

Meat • Asian • Indian • Chicken


"Absolutely terrible service. After being a customer for a very long time I had noticed a massive decline in standards over the past 18 months especially. There is no consistency from the chefs Sometimes the food has been nice then more often lately it has been very substandard.. There is ALWAYS something missing off home delivery orders too. My last order took about 2 hours to arrive and was completely stone cold and also had half of the order missing. It was totally inedible. I called up and politely asked if I could return it and get a refund. I was told they were very busy and he apologised and said that he would just replace my complete meal if I called another time but couldn’t refund me. I understand businesses are struggling since covid so agreed to this. The complete meal went in the bin. This evening I called and explained I chose tonight as it was a quieter evening for them and as I was eating alone asked for a lesser order as my replacement. I even asked for a half portion of onion bhajis (even though I had previously paid for a full portion and they didn’t even deliver them) He took my full order which only came to £14 and then had the audacity to say I could have a £4 discount!!! He actually said I needed to pay £10. He remembered our previous conversation but said he was no longer replacing any meals. He was really rude and completely refused to honour his promise. I assume that must be because he has so many complaints and unhappy customers now. His attitude was awful. I was prepared to try again but now II will NEVER use the place again. Don’t waste your money here."

Eleon

Eleon

2 Maney Corner, Birmingham, United Kingdom

Fish • Greek • Coffee • Ice Cream


"unfortunately the meal started with a flat limonade for my son. I had raised this to statin our waiter) and he offered to replace the limonade, but since it was from a bottle, it was probably something wrong with the type as these bottles are stored in this restaurant, it was safe to have water. my daughter ordered the oldest, but was given tonic water. everything was clearly overpriced and eating didn't taste as beautiful as we were made to believe. it was very bland and little taste. the service of statin was great, but the whole service was ruined by the owner of this restaurant. I have explained that the children did not enjoy the vegetarian muse. not even offered to replace the meal with an alternative. most restaurants want their customers to be satisfied with the food they are presented, and willtry their best to ensure that the meal is satisfactory. the owner also tried to calculate for the two drinks that were not consumed during the meal. I explained that they were returned to our waiter as soon as they were opened. the children enjoyed the Helloumi-Starter, but with the netzens (vegetarian mousaka and vegetarian gyros (too much happily.) overall the main and gloomy (all vegetarian deserts) did not meet our expectations. the owner obviously has no customer service skills and rarely smiled throughout the culinary experience. I am surprised when someone returns to this restaurant when they continue to be customer treated on this wise. I would not recommend ordering the salat, it was easy and was full of red wobbles. a very dissapointing experience and I will definitely not recommend this restaurant to friends or family. sheila"