Fylde
Spago

Spago

7 Dicconson Terrace, FY8 5JY, Fylde, United Kingdom

Pizza • Steak • Pasta • Tapas


"Well, where to start? On arrival, we were processed by the chap on Reception who we now know to be the Owner. Rude doesn 't do it justice! He started by saying that our table wasn 't ready and asked us to wait. The place was only half full at best. Our party made their way to the window seats and I went to the Bar. Despite several Staff running around busily, there was no one serving. I stood at the Bar and waited. The ignorant Owner knew I was there (I was less than a yard away from him) but to no avail. I waited. A lady appeared behind the Bar, looked at me, procured a bar order and then dashed off again. I waited. She came back, looked at me and started to mess with glassware. She dashed off again. I waited. Again she returned, looked at me, messed with Barware items and dashed off. Having waited long enough, I sat down with my Family. I 'll be kind; I had waited over 10 minutes without any acknowledgement at all. At this point, the Owner stormed over, confronted me and suggested that I was being unreasonable. I pointed out to him that I had said nothing. He immediately began to rant that my body language was inappropriate and kicked off, telling me that they were very busy and the Staff were all working hard indeed they were (except him). There were just not enough of them. We should have walked out there and then. Five minutes later, our order was taken and we received our drinks. We waited for our table to be procured. We had another round of drinks. Fully one hour after our arrival, we were shown to our table. I was of the distinct impression that I had been disciplined for my inappropriate body language . The service remained slow, the food was ok. I would not have left a tip, but my Wife took pity on the Staff, so she did. I insisted that be a maximum of 50% of what we would normally tip. Our bill was £167, we paid £180 (just so you know). I hope the Owner didn 't receive a penny. To the Owner: Sir, your manners are appalling. There is an English adage which suggests that The Customer is always right. I do not totally concur with that sentiment, but it was not my fault that your restaurant is under staffed. CAUSE. I had waited for at least ten minutes and my presence had not even been acknowledged. No apology, just a rant from you. EFFECT. We have enjoyed previous visits to Spargo. Perhaps that was because we hadn 't encountered Mr Angry. Good luck with you Business going forward. I do hope that you consider this review appropriately and, moreover, the implied sentiment therein. Sadly, I don 't think you will."

The Cartford Inn

The Cartford Inn

Cartford Ln, Little Eccleston PR3 0YP, Fylde, United Kingdom

Cafés • Pizza • Mexican • Seafood


"Review Me and my girlfriend arrived for a booking on a Sunday afternoon, our table wasn’t ready so we were told to take a seat at the bar whilst we waited, that being said, the wait wasn’t very long. After ordering some drinks we were taken to our table to be seated where the waiter asked if we wanted water for the table to which we said yes, this never turned up but after all it’s only a bit of water and I was quickly making my way through a lovely tipple from Farmyard Ales anyway. A short while later a waitress came over to take our order, which after a lengthy 10 second scan of the overpriced menu me and my girlfriend both opted for the Roast Beef Dinner’s, with additional sides of Mash Potato and ‘Local’ Green Beans, (seems if they’re locally sourced you’re charged a pound a mile from a 5 mile radius for these luxurious organic green sticks). A short while later another waitress came over to take away our empty glasses and asked if we’d like some more drinks, to which I replied “YES PLEASE I’D LOVE ANOTHER ONE OF THOSE ALE’S IT WAS SUPERB”. 10-15 minutes later no sign of any drinks my mouth was drying up, I started to shake, a headache was coming on…but all of a sudden everything seemed okay, a juicy piece of pink beef was presented in front of me smothered in gravy (I felt that euphoric I forgot to ask where the drinks were). We both dived in head first but to my despair, I suddenly realised everything was cold, not even lukewarm, so we were quick to inform a waiter who took it away for us, as well as the singular scoop of primary school looking mash and the luxurious organic green sticks. A few minutes later the food was back on the table (minus the sides) and we were warned to be careful as the plates were very hot….they’d just been nuked in the microwave but we were past caring at this point, we were ravenous. We asked the waiter who brought the food over the second time for the drinks we’d asked for originally and tucked in. To be fair the beef was well good and top marks for the red cabbage, everything else was mediocre not much care and attention to anything, wasn’t seasoned enough for our liking. That being said I still managed to clear my plate, in record time as well, but to be fair that was just because I’d not eaten all day, it wasn’t much cop and I needed the gravy to quench my thirst as we still hadn’t received our drinks we’d asked for, nor the sides we paid for which mustn’t have been good enough for the microwave. The table was cleared and this time my girlfriend asked where our drinks were to which the waitress handled, she went to the bar and to our surprise came back with nothing, she asked what it was we wanted but I told her it was okay as I couldn’t be bothered waiting any longer, I just wanted to pay and get out, in fairness we’d decided on a drink elsewhere, so I asked for the bill. The bill came to £75 for two roast dinners, two sides and two drinks, I told the waitress that we never received the sides that were taken away the first time to be reheated with the rest of the food. Admittedly she knocked one of the dinners off the bill as well as the ‘discretionary service charge’ which took it down to about £50, better than a kick in the b ocks but still steep for what was a disappointing drive out to what once used to be a cracking little eatery that we more than likely won’t be returning to."