"SKIP THIS SPOT We should’ve known from the abrupt and cold manner we were met with when we asked for a table for two at dinner the patio was virtually empty and the first page of the menu that listed the various “demands” of their customers “MUST order a first and/or second course for dinner each, not just appetizers, NO separate checks, inform us if you’re in a hurry, we may not be the place for you” …bread was basically thrown at us onto our table, we were scowled at for asking for bread plates, took forever to place an order there was only 3 other tables with us outside, it’s not like they were too busy . My Coke Zero was dropped down on the table in the can, I asked for a glass with ice for it, was again met with rude look, then brought me a bowl with ice cubes in it. I ordered spaghetti bolognese, hubby ordered scampi. Our order was clearly forgotten about, the two tables who were seated after us got their meals first, ours took about 45 min to arrive, no acknowledgment nor apology. When our food finally arrived, There was ZERO meat in my bolognese, it was luke warm and hubby had 4 tiny scampi that quite literally came with nothing else on the plate it was served with a side salad that was a tiny dish of plain lettuce, chopped tomatoes and a side of lemon slices to use as dressing. For $59 euro. Worst service, terrible food. Absolute tourist trap. We just spent 5 days in busy, bustling Florence and didn’t have a single bad meal or service. Very disappointing. We are friendly, easy going Canadians, the rudeness we were met with was unsettling and bizarre. I’m sure there’s many other spots in Monterosso that deserve your business, skip this one."
