"We opted for a la carte rather than 'banquet' style and ordered prawn toast, chili salt squid as starters, followed by chili salt king prawns, Szechuan chicken, crispy beef in Cantonese sauce, and fried rice. Our drinks included two small Proseccos and a pint of John Smith's. The good: the chili squid, chili king prawn, and fried rice were very good. The bad: they didn't provide chopsticks, only forks. They also no longer have the heating plates they used to, so the food cools down quickly on cold plates, affecting the quality. The crispy beef was only average and became unappetizing once it cooled down. The Szechuan chicken lacked flavor.
The Prosecco came in tiny 200 ml bottles at £7.20 each, which seemed overpriced considering you can get them for £2.50. The John Smith's was priced at £3.90, which was fair. The service was weak, with only 3 people serving in total, and we had to remind them about forgotten drinks and dishes. Considering the total cost was just over £83, this was a forgettable experience, no better than a decent quality takeaway meal.
The restaurant seemed run down with no atmosphere, and playing Abba songs in a Chinese restaurant seemed out of place. The disinterested staff and the fact that only 7 people were eating at 3 tables when we left at 9.10 summed it up. We won't be returning, sadly, as we had great memories of the Neptune. Unless you're okay with a Chinese restaurant lacking atmosphere, chopsticks, average food at high prices, and disinterested staff, you may want to consider eating elsewhere."
