Newham
Panda's Kitchen

Panda's Kitchen

396 Katherine Road, Newham, United Kingdom, E7 8NW

Sushi • Cafés • Asiatic • European


"Avoid! Avoid! Avoid! I don't generally like writing bad comments about places but I felt the need to as I wouldn't want anyone else to experience such bad service as I did. I went just before 8pm and was told to oder online instead. I was told that the food would be ready within 15 mins even though the email said 25 mins. It gets to 8.30pm and I get told by the receptionist that they haven't started on my food yet as they are busy and that it would be another 10 mins. It gets to 8.45pm and she said oh they haven't started on your food yet. As anyone can imagine waiting nearly an hour is unacceptable especially when you have gone into order and collect! I decided by 9pm I had enough and wanted my refund, which then took another 30 mins to sort out. Absolutely shocking and unbelievable! A few other points to also mention: 1- The receptionists have 0 customer service experience and are very rude. 2- Another customer who had ordered online, called over the phone at least 3x times just to find out where their order was. They lied and said it was on the way when the order was just making its way out of the kitchen. Saddest part is that they were laughing about the customer in a very rude manner 3- Another customer came in and ordered 10 mins AFTER me and got his food within 15 mins or ordering! When I challenged them about it, they made up a pathetic excuse trying to say it was something else which didn't make sense. 4- Not even an apology. Poor customer service, and I would even go as far as to question the legality of their employees there, but that is a matter for the correct authorities to investigate. I would honestly Avoid this place and would not recommend it. Don't waste your time or money. There are lots of other honest, decent places."

Pie Crust

Pie Crust

273 High Street, Newham, United Kingdom

Thai • Cafés • Sushi • Pizza


"Having read the mostly positive reviews, we thought we’ll try this place. It’s obviously been here for decades, well before all the swanky new buildings that now surround it. It looks decidedly out of place. Parked in one of the nearby side streets after 6.30pm....The cafe is so dimly lit that it looks closed. The decor as you walk in is gloomy. It’s obviously not been updated since the cafe opened. There were candles on every table, and if these were removed the place would be absolutely insufferable. It also isn’t very clean. Cobwebs and dust everywhere. A visit to the toilet reminds one of a medieval dungeon. You have to negotiate some very steep and wet stairs, with almost no lighting, and then are met with the most basic of amenities in the ‘bathroom’. The waitress was positively surly. The food was disappointingly average. I am a regular at several Thai restaurants, and this was well below any of their standards. Prawn starters were bland. Beef satay was greasy. Squid curry had hardly any squid and absolutely no basil as was advertised on the menu. Prawn curry was ok, but had only 5 prawns in it. Portions are not generous, but just enough if you’re not very hungry. Corkage is ridiculous at £2.50 per person. They only accept cash, which again in this day and age is absurd. There are no cash points nearby, so he prepared. There’s also no signs telling you this, so it’s a bit embarrassing if you get caught out. One visit to this place is enough to tick it off the ‘hidden gem’ list. The dingy and dirty decor, average food, poor amenities and insistence of cash payments is enough to put off a second visit."