"The Cloisters is the main restaurant inside the gothic style Nutfield Priory Hotel. The location is fabulous and we enjoyed pre-dinner drinks on the terrace overlooking the Surrey countryside. Once inside we took the 5 course tasting menu. Generally the dishes were good, nicely presented with interesting combinations of ingredients, such as salmon ballotine with air dried cherry tomatoes. Fabulous. We also ate on another night and enjoyed the richly flavoured beef mosaic and the tomato carpaccio with butter bean caviar which was rich and imaginative. The overall experience is let down by the chaotic service. There is something wrong with the staff organisation, because despite lots of very friendly and helpful waiters dishes took ages to arrive, were incorrect or for other diners. Examples included a meat amuse bouche, despite us requesting a pescatarian meal, the waitress asking if we had enjoyed our starter, even though it had not been served, being given someone else's wine, then their main courses, and so on. I'm not sure if it was because of the service issues, but too many of the hot dishes were guily of being slightly dried out, which suggests they had spent too long on the pass. I think the staff are new, so hopefully once teething issues are resolved this will be a great place ot eat."
