Vale of White Horse
Crown Thistle

Crown Thistle

Bridge Street, OX14 3HS, Vale of White Horse, United Kingdom

Pizza • Steak • Cheese • Chicken


"Dining as a large party, we were asked to submit our menu choices three weeks prior to our booking. Knowing this, I emailed both via the hotel website online form and the email address shown on the webpage, as I have a number of severe allergies and intolerances and needed clarification on some of the dishes. The Crown and Thistle do not have an extensive allergen menu online, so I needed to check vsrious dishes. As I hadn't had a response after three days, I called the hotel directly. I was advised that I would be called back that day. I didn't receive a response and called again two days later. I spoke briefly to someone on the kitchen who confirmed my menu choice would be adjusted to suit. All menu choices were submitted with specific instructions for my meal. On the day of the booking, my meal was incorrect and had to be sent back to the kitchen three times before it was correct. This meant that my meal arrived well after starters and main meals were served to others in our group. I was served my meal as the others were just finishing theirs. Considering our group had pre-ordered as requested, this was incredibly poor. As I write this review, I am still awaiting a response to the two emails sent three weeks before we attended. There was no acknowledgement my emails have been received. . Very poor communication from The Crown and Thistle. The waiting staff were very helpful and apologetic though."

Pizza Express

Pizza Express

9 Stert Street, Abingdon OX14 3JF, United Kingdom, Vale of White Horse

Pizza • Pasta • Italian • Vegetarian


"my favorite pizza is and was always pizza express american hot. the introduction of the Romana base has only improved it. when chili decisions were added, it took me and I tried them all. I hated the sweet red, but I liked the hot green. the original jalapenos are still the best, but they can add in the hot green. I took care of it when I ordered my pizza express american hot pizza yesterday. there was no mention of the hatched red chilis and I ordered jalopinos with extra hot greens. I thought that red was gone to get unwanted. Imagine my disappointment when my pizza came into the terrible sweet little red chili and spoiled the taste completely. Yeah, it was a good pizza, it wasn't what I wanted. I have reported this, but did not receive feedback (the lack of feedback was previously a problem in this restaurant, even in asking the bigger concern.) other problems: the adult Margarita pizza is a completely different quality to the children, and since we both had it was noticeable and caused dissatisfaction. it is a scandal when the restaurants rob children with less food; the service, often slow, was quite uncomfortable (although the staff was polite and friendly enough), menus, drinks and eating were all very slow arriving, and the staff have an inability to act when problems are applied; popular items were not available. a thing to note: pizza express fee service of 12.5% if the table exists (I forget, maybe six plus adult.) we did not reach this limit, however, have decided to pay 10% which was generous among the circumstances. it's not that I can go to the kitchen myself. the available app will place its order, but the signal is low, and wifi is not functional. taking the phone into the street worked best. when we eat in abingdon, I take my chance back to ask. the team is fantastic, the service is attentive and overall wonderful. they also make wonderful garnel and lasagne. I miss the american hot."