Whitburn Bents Rd, Whitburn
Kaspa's Sunderland

Kaspa's Sunderland

220, 221 High St W, Sunderland, United Kingdom, Whitburn Bents Rd, Whitburn

Coffee • Desserts • Ice Cream • Chocolate


"Honest review I came here for the first time 5 years ago and the customer service was quite bad and it was not a good visit then. I went to Kaspas yesterday afternoon for my daughter’s birthday as a treat and it was proof that a lot can definitely change in 5 years. I was super impressed, staff were friendly. Yes it is a little more expensive but the saying is true that “you get what you pay for”. It was totally worth it for me, you could taste the quality in the all the deserts, it wasn’t the cheap ice cream taste and waffles were amazing aswell as the sundaes. The preparation of each desert was fantastic (I prefer quality over quantity any day). I ordered on the app to bring to the table and they have a good points system for money off your next order. The deserts came very fast and I have no idea how the staff can prepare several deserts so fast and looking as good as they were. Throughout my visit the staff members were on fire, constantly working and I didn’t see them stay still to be honest. They were very hard working committed staff members and really desert credit. The design of the place is great, so funky and great seats. Made me enjoy my visit even more. Pleased they had a little kids desert menu (good portions too). I did visit with a low expectation but after my visit that increased hugely. Would definitely recommend and I intend to visit again in the future. Service: Dine in Meal type: Other Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Kinder Bueno Waffle"