5 Pieces
Steakout

Steakout

16 Upper Tooting Rd, London, London, SW177EN, United Kingdom

Halal • Steak • Juice • Cheese


"really really bad experience with this place! I ordered a simple order of 4 items, it took 50 ,ins to arrival, fair enough,but then I had 1 item missing and another item which was completely wrong. so I call them up and explain and they...have no clue, so takes 10 ,ins to explain to 1st staff which he tries to tell me he is going to send me my correct order for free .... excuse me it's not free I already paid for it and didn't get it!!! then then I ask how long it will now take to get my new items ... he doesn't know has to speak to someone else about it... staff 2 comes on phone and again I have to explain myself again and then wait for him to pull up my order for him to check what I am saying is true..... so then I ask if as a gesture to a unhappy customer if they will refund me my 2 items I never got and now have to wait another 40 mins to get ..... while my other food is getting cold .... answer to my request for refund was ,, arh as you paid online we can't refund you, you already paid...... nothing we can do!!!!! kept trying to tell me that I am getting my money worth because hey we're sending out my food again.... the ones that was missing in first place... !! kept trying to offer me more other food for free... which I had to repeat my self over 10 times, I did not want other food, just the correct ones I ordered...! managed did not want to talk to to on phone,because he didn't want to give me any money back to correct their mistake and keep good customer service, which is something they REALLY do not have. DO NOT USE THIS PLACE!!! you run the risk of paying for food you get get to eat and wait almost 2 hrs....."

Catch Fish And Chips University Of Glasgow

Catch Fish And Chips University Of Glasgow

27 Gibson Street, Glasgow, G128NU, G12 8NX, United Kingdom

Kebab • Cafés • Sushi • Seafood


"After seeing a lot about this restaurant online, myself and my daughter visited yesterday. On arrival we were told to go upstairs and take any seat we were the only ones there), on climbing the stairs we were sitting in a very strong smell from the fryers, not helped by the open windows that kept the smell from lessening, ordered 2 soft drinks from the list, but one wasn't available. We didn't wait too long for our order to be taken, while waiting I could see over the balcony one one of the girls working continuously pick at her hair while standing beside the service counter and fryers. After a wee while the food arrived, I had the battered fish with the twice fried chips, my daughter opting for the sausage, after a small bite of the crispy fish, I had a chip, or should I say........less than Luke warm chip, my daughter dipped a chip in her curry sauce very nice sauce) only to find hers were cold also. I caught the eye of the waitress and asked yo to come to the table, we told her the chips were cold, very apologetically she told us she would get some more. After a while she returned with fresh ones, but by this time we had finished our fish and sausage, but to be honest, the plate the food was served on was cold, .. a basic mistake by putting food that wasn't fully hot on a cold plate wasn't ever going to work. It was a bit disappointing eating hot chips while the cold one were still on the plate , all in all the fish was OK, but, OK only, no more than that, the sausage and curry sauce rated a bit better for my daughter. At £29.90 for the experience..........we weren't overly impressed."