"Before going there, we called the restaurant and asked the manager if they can host a table of 22 people, they were more than happy to say yes. So, we all went there and after placing the order for starters and mains this is how it went. It took them 45mins to serve the starters and when the food came, chicken tikka was cold and seekh kebab were hard, we ordered 7 mix platters for starters and only 5 arrived at the table. For mains, we had ordered 5 sajji (only 2 came), 3 lamb karahi and 3 chicken karahi, they served 4 karahi’s (2 each) 40mins after the starters had been eaten, they served karahi’s and then naans came 20mins after the karahis! Some of the guests on our table started eating their karahi with fork! The service was shocking x10, my dad and I kept taking turns to nudge the manager for food delay as guests were being impatient. The manager was too busy making waffles and cookie doughs for Just Eat orders! After 2hrs of hassling with the manager and food delays etc, we asked the manager if he has any desi dessert, he said he has nothing apart from ice cream which was not even made and said he can make a cookie dough but will be 5mins delay on each guest, which asian restaurant serves cookie doughs and waffles to the elderly? Anyway, we asked him to make ice creams which he started from scratch and served after 20mins! To top off the horrible service, food everything, I asked my dad to see off the guests into their cars because there was no way I was paying the full amount which by the way came to £437.98! My cousin and I asked the manager to compensate for such poor service and food, he said he can only bring down 10%, we then said it should be 30% off atleast he then started shouting at us and tried putting the shutter down at the restaurant and said he’ll find my dad and ask him to pay in the car park infront of the guests to embarrass him yes these were his exact words! Anyway, then it annoyed my cousin and I and we said calm the hell down, we will be paying but told him how inconsiderate he was being. We were about to pay then he started talking rudely to my mum and my aunty which really annoyed us and that’s when we told him to get his act together! We ended up paying 10% less. He also threatened to call police used some islamic terms on us etc etc. We also said to him if he could not serve a table of 22 people, then why did he say yes, it would have saved us an embarrassment infront of my sister’s in laws! Please DO NOT GO TO THIS PLACE. IT’S A JUNK YARD! Parking has no lights, no bays, there is garbage everywhere. Toilets are broken and dirty, service is shocking and food comes with ALOT OF DELAY."
Achari Gosht
