Bacon And Cheese Burger
The Pancake Place

The Pancake Place

22, Reform Street,DD1 1RH, DD1 1RT, Dundee, United Kingdom

Pizza • Cafés • Mexican • European


"I would say having been coming to the Pancake Place over the last 10 years, once every other month, it has sadly went very badly down hill. My wife and I visited with our 12 year old daughter. On arrival we were seated quickly and our drinks order taken within a few minutes. We received our drinks 2 diet pepsi which were not fizzy (clearly issue with draft) and a smoothie which was very tasty and refreshing. There were maybe about 4 or 5 tables occupied, so for a lunchtime I thought why is it so quet . Anyway, my wife and daughter both ordered the macaroni and I ordered the fish and chips. We received our food within about 5 6 mins which made me question that alot of the food must have just been simply reheated! The macaroni was insipid and lacked seasoning and my fish was about half the size of the normal portion I was used to getting. I questioned this with the server and he went to the kitchen only to return to advise that they can 't control the size of the portions they receive from their supplier!? The fish was definitely small enough to be a child 's portion. I requested why don 't they just give me an extra portion of the fish to which he replied. Sorry can 't do that but we can remove the meal from your bill . They did ask if I would like an alternative from the menu but by this point my wife and daughter had already eaten half of their meal so I wasn 't willing to make them wait any longer. In addition to this we were not given any cutlery until after we were served our food. Both my wife and daughter said they did not enjoy their food but it was edible. I returned my plate to the kitchen and received a credit off the bill. Sorry but £12 for what was basically a kids portion of fish, a handful of chips and a rotten looking side salad, it is very overpriced for what you get. None of us will be returning here. Quite sad really given it was always such a friendly, busy and quality cafe. Owners please do better!"

Fredrick's

Fredrick's

Shoppenhangers Road, Maidenhead, United Kingdom

Mexican • British • Seafood • European


"I must say, I was so disappointed with my visit to Fredricks. My friend and I went for afternoon tea and were really looking forward to it. But we both found the experience really disappointing. Firstly the afternoon tea cakes looked nothing like the advert, nowhere near as fancy. The scones were lovely but we only had about a couple of tablespoons of cream between the two of us which wasn’t enough! The chap who initially gave us our tea was lovely but then once he had gone we didn’t see a soul. There was no one coming to check if we were ok or needed refills. I ended up drinking cold tea and my friend who had a coffee had nothing once that was finished. It wasn’t until we were practically finished that someone else came to have afternoon tea that we could actually grab someone to ask them for a refill! The ambiance of the afternoon tea was awful. Initially there was lovely music in the background but after about 15 mins it was turned off and we were left in silence. All we could hear were staff in the next room shouting to each other about something or other. There was no atmosphere at all and we actually felt like we shouldn’t be there! I’ve been to a number of afternoon teas and this was by far the worst one I have had. However this was my friends first afternoon tea and we thought that Fredricks would be fabulous for a first time tea..... but she was so disappointed! I felt really bad for her! : I don’t think I would come again."