Baked Fillet Of Salmon
The Olde Bell

The Olde Bell

High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

Beer • Hotels • Venues • Seafood


"Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.... hmmm, I could see the pain upon his face yet being the person of positivity we opted to remain and tempt fate by ordering food. Off to the chaotic bar he went and placed our food order.... nearing an hour later half the order appeared. We waited for the rest of it to appear, to no avail.... we had noted that other diners were receiving other diners orders and confusion provided by staff was prevalent. My partner went to the bar to inquire as to where the rest of the order was only to be greeted with the demand of his receipt to prove payment by the very same member of staff who took the initial food order! Hmmm not impressed!! I went to the bar to seek remedy....more.uhmming and ahhing by the same member of staff who took the food order... full refund provided by a different staff member, no apology. Ironically there were many other diners leaving the pub dissatisfied with service and lack of available beverages and food quality if/when it appeared. There are evidently training issues which need to be addressed Absolutely zero level of customer service and customers comparing complaints quite openly...... Will not be going back unless I learn of new staff and management team... I can confirm, they cannot arrange a p@@s up in a brewery due to lack of alcohol and competence!!"

Parliament Restaurant

Parliament Restaurant

High Street Colchester, Essex CO11DT, CO1 1DH, United Kingdom

Pubs • Beer • Pizza • British


"Booked for a 70th Birthday last year and was so impressed i booked again for it this year. I write this review based on both visits to be fair to the place as they had some 'issues ' this time. Apparently they had some sort of flood so their pumps were out and only had one ale out of a on-the-bar barrel and fizzy drinks from a bottle. As only one of us was drinking alcohol and was happy with the ale, that was ok, but the other drinks were flat and warm. Previous visit though was 100%, no issues so will assume normally would be ok and we just had bad luck. The food was excellent both visits with the exception of the mushrooms in the mushroom sauce with the chicken supreme, they were really tough and i had to leave them. My only other comment on the food is that the menu hasn 't changed in that year and is maybe a little limited. The service was good. Both times there was just one person out the front, but as it 's a hotel, he was also the receptionist. Both times we visited for a 19:00 table we were the only ones in the restaurant, but the guy frequently had to leave for 10-15 minutes to deal with things in the hotel so we had to wait for ordering more drink. I dread to think how it would have been had more people been in the restaurant. The guy this time was new to the job so was a bit slow, but the previous time there was no waiting despite the man being alone. The whole building is 13th century with bits built on over the last 4-500 years. Yes, there 's a bit of scaffolding holding up a beam in the bar area, but apart from that it 's really amazing how well it 's all lasted. Last year the receptionist gave as a 'guided tour ' and was able to explain exactly what was what and from when. It 's a really interesting place, sadly we had forgotten most of it and this time the guy didn 't know quite so much, but after 4 weeks in the job, he had clearly been taught a lot. Overall, it 's maybe a little over-priced, but i 'll be back next year..."