Phone: +441206577986
Address: High Street Colchester, Essex CO11DT, CO1 1DH, United Kingdom
City: Colchester
Dishes: 35
Reviews: 453
Website: http://www.brook-hotels.co.uk/
"Booked for a 70th Birthday last year and was so impressed i booked again for it this year. I write this review based on both visits to be fair to the place as they had some 'issues ' this time. Apparently they had some sort of flood so their pumps were out and only had one ale out of a on-the-bar barrel and fizzy drinks from a bottle. As only one of us was drinking alcohol and was happy with the ale, that was ok, but the other drinks were flat and warm. Previous visit though was 100%, no issues so will assume normally would be ok and we just had bad luck. The food was excellent both visits with the exception of the mushrooms in the mushroom sauce with the chicken supreme, they were really tough and i had to leave them. My only other comment on the food is that the menu hasn 't changed in that year and is maybe a little limited. The service was good. Both times there was just one person out the front, but as it 's a hotel, he was also the receptionist. Both times we visited for a 19:00 table we were the only ones in the restaurant, but the guy frequently had to leave for 10-15 minutes to deal with things in the hotel so we had to wait for ordering more drink. I dread to think how it would have been had more people been in the restaurant. The guy this time was new to the job so was a bit slow, but the previous time there was no waiting despite the man being alone. The whole building is 13th century with bits built on over the last 4-500 years. Yes, there 's a bit of scaffolding holding up a beam in the bar area, but apart from that it 's really amazing how well it 's all lasted. Last year the receptionist gave as a 'guided tour ' and was able to explain exactly what was what and from when. It 's a really interesting place, sadly we had forgotten most of it and this time the guy didn 't know quite so much, but after 4 weeks in the job, he had clearly been taught a lot. Overall, it 's maybe a little over-priced, but i 'll be back next year..."
All prices are estimates.