The Olde Bell - Menu

High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

🛍 Beer, Hotels, Venues, Seafood

3.5 💬 3387 Reviews
The Olde Bell

Phone: +441628825881

Address: High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

City: Maidenhead

Dishes: 13

Reviews: 3387

Website: http://www.theoldebell.co.uk

"Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.... hmmm, I could see the pain upon his face yet being the person of positivity we opted to remain and tempt fate by ordering food. Off to the chaotic bar he went and placed our food order.... nearing an hour later half the order appeared. We waited for the rest of it to appear, to no avail.... we had noted that other diners were receiving other diners orders and confusion provided by staff was prevalent. My partner went to the bar to inquire as to where the rest of the order was only to be greeted with the demand of his receipt to prove payment by the very same member of staff who took the initial food order! Hmmm not impressed!! I went to the bar to seek remedy....more.uhmming and ahhing by the same member of staff who took the food order... full refund provided by a different staff member, no apology. Ironically there were many other diners leaving the pub dissatisfied with service and lack of available beverages and food quality if/when it appeared. There are evidently training issues which need to be addressed Absolutely zero level of customer service and customers comparing complaints quite openly...... Will not be going back unless I learn of new staff and management team... I can confirm, they cannot arrange a p@@s up in a brewery due to lack of alcohol and competence!!"

Menu - 13 options

All prices are estimates.

Wendy Wendy

Run by school kids who hadn't a clue! Rooms: 4 Service: 1 Location: 5 Hotel highlights: Quiet

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Reviews

Elizabeth
Elizabeth

This Inn is a gem of a find, spent the afternoon soon after checking in with a cycle into marlow and back along the river.


Andy
Andy

Came here last nightIt's an old-style pub, very clean and appealingly fitted out with wooden tables and beams running across the ceiling.


Ella
Ella

Arriving for dinner with a colleague with no res, we were directed to a small table next to a draughty window in the far corner of the almost empty dining


Brian
Brian

The historic Inn, dating back to the 11th century, has a warm and friendly staff, though a bit understaffed. The location near the river Thames allows for lovely walks. The rooms are rated a 5, service a 3, and the location a 5. A highlight of the hotel is its peaceful and quiet surroundings.


Andy
Andy

A wonderful couple of days spent here, very clean and well presented rooms, food excellent and the staff were beyond good! Always pleasant and helpful. The surrounding area was delightful and all in all made for a much needed five star break, would fully recommend. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet, Great value


The
The

We happened upon this beutifull place while we were camping down the road and visiting thorpe park. Their welcome was excellent and the staff were top notch with very good people skills. I had the fish and chips witch was beutifull and the cheese cake for pudding. Will definitely visit again. Food drinks: Awsome Service: 5 Location: 5


Ron
Ron

The restaurant received a warm welcome and experienced excellent service with fair prices. There were plenty of ales and wines to choose from, and the menu offered tasty options. The ample parking and comfortable beds added to the experience. The rooms were very clean and overall, the hotel was a great value. I would definitely recommend it. Rooms: 4 Service: 5 Location: 4 Hotel highlights: Great value


Rosemary
Rosemary

Food drinks: We were VERY disappointed to find the restaurant menu was the same as the bar, not as described on the website, which showed two different menus, we wouldn’t have chosen this hotel had the web page been accurate. No starters apart from on the children’s menu, no sharing plates, really don’t expect to see sandwiches on a restaurant’s dinner menu!! We were not the only guests to feel this way. I mentioned it when checking out and was jovially told they were aware of it and the website would be amended, no apology whatsoever. Rooms: 3 Service: 3 Location: 4 Hotel highlights: Quiet


Haze
Haze

Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.......

Categories

  • Beer Discover our selection of refreshing beers, from crisp lagers to bold ales and rich stouts. Whether you prefer local brews or international favorites, we have the perfect pint to elevate your dining experience.
  • Hotels Discover our curated selection of premium hotels offering unparalleled comfort and exceptional service. Whether you're seeking a cozy retreat or a luxurious getaway, our hotels promise an unforgettable stay with exquisite amenities.
  • Venues Distinctive spaces perfect for hosting any occasion, with stylish interiors and versatile layouts. Ideal for celebrations, meetings, or casual dining experiences, offering top-notch service and culinary delights to satisfy every guest.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Beer
  • Wine
  • Amex
  • Wifi

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