Phone: +441628633512
Address: Bray Marina, Monkey Island Ln, Bray, United Kingdom
City: Bray
Dishes: 23
Reviews: 1403
"Food was very good so hats off to the Chef and his team. However our experience was marred by the service. We had requested a table by the river but when we got there the manager said that they didn't have any tables by the water and that everyone requests a table by the river anyway. I pointed to an empty table of six, which could have easily been turned into a table for 3 but he said that they had a party of six who booked. It didn't matter that we had arrived earlier than the other table. That table never became occupied so I pointed this out to the manager and told him how disappointed we were. He replied that the six had not turned up. I pointed out that again how disappointed we were that they had given priority to another party that didn't show up and they could have easily accommodated us by switching the tables around. The manager did not accept that he was wrong or that we were unfairly treated. Real shame because we like the food at the restaurant and the location is beautiful and calm. We protested by refusing to pay any service charge."
All prices are estimates.