A classic dessert with a banana, topped with ice cream, whipped cream, and assorted sweet toppings.
British • European • Breakfast • Vegetarian
"After hearing great things about The Oak Room, we were eager to try it out, and for the most part, we were not disappointed. There was a hiccup upon arrival as they seemed to have lost our reservation, but once that was resolved, we received excellent service from the pre-dinner drinks in the lounge all the way through to our meal in the main dining area. It was a nice touch that, upon discovering it was my wife's birthday, they served her dessert with a birthday message while the pianist softly played "Happy Birthday." The food was just as impressive as the service, making for a very enjoyable evening that will definitely encourage us to return."
Cakes • Coffee • Desserts • Vegetarian
"AWFUL customer service… the rudeness from the cleaner (Ola/or Olga) when we sat down at a booth that was cleaned she was so rude to us as said the chairs at wet and raised her tone. We told another staff member who just went and hugged the cleaner and talked about us the whole time. Never have I been out to eat and been spoken to like that. There was a guy worker who was kind to us though that changed the waffle as it was overcooked and cold. I placed a complaint on Sprinkles in September regarding this, they have said it’s been passed to Portswood store manager.. I’ve had NO REPLY! Would I recommend this place… ABSOLUTELY NOT … Go to another sprinkles that have good customer service."
Thai • Wine • Salad • Chicken
"I stumbled upon a fantastic restaurant. The atmosphere was beautiful and the food was absolutely delicious. The staff were incredibly friendly and went above and beyond, even bringing me a heater when I mentioned I was feeling chilly. I will definitely be returning to dine here again."
Mexican • Seafood • European • Fast Food
"I came in and ordered a mango milk bubble tea with pearls to go. I was really craving mango and was pleasantly surprised to find bubble tea available in Birmingham."
Cafés • Mexican • Asiatic • Fast Food
"Shocking customer service. I went here with my sister yesterday as she had vouchers for there. After we walked through the door, we waited because we are unaware of whether to just take a seat or someone will show us to a seat. So we...asked a lady who was stood by the counter and she sharply said take a menu and sit down . We found a seat and took a look at the Broad menu.. I choose the brownie boom crepe but I wanted strawberries instead of bananas and my sister went for the velvet milk chocolate crepe. I went to the till to order for us and told the lady serving that we had a pound off voucher when you spend I told her what I wanted and she put it through but then told me that I can use their free hot drinks deal if I'm buying a crepe which effectively saves less than the voucher I have which I didn't want. I wanted to use my voucher so I respectively declined and used the voucher I wanted to use. Then the senior member of staff came over and said I should have the brownie delight crepe which is exactly what I want. I told her that the reason I didn't choose that one is because it has white chocolate whereas the brownie boom has milk chocolate. I told them I don't like milk chocolate. Then she said they will swap white for milk chocolate. But that's exactly the same as swapping banana for strawberry. What's the difference?! Hot drinks arrived.. My cappuccino didn't have chocolate on top which I thought was odd as I never requested for none. And my sisters tea came with an espresso cup full of milk which was impossible to pour! A lady brought my crepe to the table and told me that they accidentally put white chocolate on my crepe and then put milk on top to disguise it. I told them again that I don't like white chocolate so I won't accept it, meaning that have to make me a new crepe..she was clearly annoyed and threw the whole thing in the bin.. Then within seconds a new crepe arrived with my correct order but the lady practically threw it on the table and just walked away, not even an apology.. Talk about rude. And when my sister's finally came, they didn't even tell her what it was and just put it down and left!!! Attractive crepes however they were stone cold! Obviously aren't made fresh.. Very disappointing. Would not recommend anybody going here.. Stay clear!"
Meat • Burgers • American • Chocolate
"Food: Burgers are great. Soft brioche bun and the patty was juicy and succulent (cooked medium rare unless specified). Skin on fries were crispy. Milkshakes were equally as great and very moreish. The chilli beef was ok, wasn’t quite to my liking Atmosphere: Fine. Service: Having visited a few times, I agree with other reviewers the service can be up/down. They are very specific about seating so even if it’s past the busy lunch period and the diner is not busy, you can only sit on certain tables. I placed my bag on the seat next to me (there were only 2 couples at the time, it was past lunch hour and 80% of diner was empty) and I was told that I could not place my bag there as table was for other customers in quite a blunt and rude manner by the mature lady in brown hair. I told her that I would happily move it if other customers were coming. She didn’t seem at all happy. The same lady also spoke to another customer in a rather blunt and rude manner regarding the offer that was displayed on the blackboard outside. Suggestions for improvement: No issues with the food. More training for staff in delivering great customer service and being open about the lunch offer. The food is great but it’s a real shame this particular waitress lets down the service and the reason I won’t be rushing back, particularly as there are many burger places around."
Tea • Specials • Delivery Services • Fruit Teas (vegan Friendly)
"I tried the Japanese pop rice milk tea with light and sweet rice and boba, and it was delicious! I had never tasted pop rice with milk tea before, but I loved the combination."
Pubs • Desserts • Gluten Free • Breakfast-brunch
"restaurant, named "Salut," truly lives up to its name. With a warm and welcoming atmosphere, you'll find yourself raising your glass and toasting to good times."
Cafés • Cakes • Desserts • Vegetarian
"After being here many times before and being very good,I was surprised at how terrible it has become recently.The staff were polite enough but incredibly lazy.The only person actually working was an older lady who was struggling to motivate the staff to help her.The premises are incredibly dirty including the windows and floors especially under the tables.There was very limited ice cream available and the whipped ice cream machine was broken.The cookie dough did not come in their signature hot pan but plonked on a piece of paper,when asked I was told it was to be environmentally friendly...ummm.anyway value for money it was not and had I seen the state of the place before I paid I would not of stayed."
Gelato • Desserts • Belgian Waffles • Milkshakes And Smoothies
Juice • American • Ice Cream • Chocolate
"Delicious dessert and the quality is 10/10. The fruits on my dessert were really fresh and the waffle was nice and warm. The customer service is great, they were very helpful and kind. I also had the fresh juice and smoothie, they were absolutely amazing. Will definitely come again!!"
Wine • Coffee • British • Ice Cream
"The food is lovely here, however they need to fix the service aspect of the restaurant as it was absolutely atrocious. There were 3 waiting staff, all young boys and another lad dressed in black who was trying his best, there was no direction, there was no management support, there was a man who was suited who popped in twice but never stayed and helped, the poor young boys seemed out of their depth. We ordered our meal when they came to take our initial drinks order as already I observed they seemed to be undirected. The starters and mains arrived timely, then when they came to take away our empty main course plates we asked for dessert menus, 45 minutes later we were still waiting, we managed to get one of the boys attention as they all go around with their heads down, not observing what is happening around them at all. We then were left with our menus for another 15 minutes, which at this point I had had enough, I said to the young lad in black when we got his attention and he came over that no we now didn't want any desserts, as we had been waiting about an hour to get them. He shrugged, went and got the bill and put it on our table, no apologies, no interaction, nothing, customer service non existent. I went and complained to the hotel receptionist on leaving, she apologised and said she would pass onto management. I hope she did, as the service received did the hotel a total dis service, and I and my family are local and regulars here."
Tea • Burgers • Ice Cream • Fast Food
"Stars, from the décor to the service to the food, this restaurant exceeded all my expectations. The ambience was elegant and inviting, the staff was friendly and attentive, and the dishes were expertly prepared and delicious. I would highly recommend Stars to anyone looking for a memorable dining experience."
Cafés • Mexican • Asiatic • European
"I had wanted to check this place out for a little while so I decided to check it out today. In terms of staff, the employee taking my order clearly didn't want to be there and was ready for bed by, which to be honest I don't usually mind as long as there is no problem with the food. However, it was quite annoying that she didn't provide the whipped cream that I'd asked for on my hot chocolate (but oh well my thighs will thank me). But on the contrary, the employee bringing the food to my table was very friendly, welcoming and attentive. Back to the hot chocolate, I don't know what it was exactly because on paper it was great, it was smooth and creamy with a generous portion and tasted as though it contained real chocolate and not simply power. Yet, it just wasn't all that great for some reason and I can't put my finger on the reason, I actually considered not finishing it but I hate wasting food so down the hatch it went. As for the Belgian chocolate waffle, this was great, freshly made and drizzled with both milk and white chocolate, it was delightfully tasty with a crisp exterior and a slight chew to the centre. It came with a scoop of vanilla ice cream, which I was pleasantly surprised to see visible real vanilla pod specks in. The ice cream was very rich and creamy, which complemented the waffle well. The waffle and hot chocolate came to an affordable £5 which I feel is very reasonable for a dessert parlour. I will be sure to visit again, most likely to sample the crêpes."
Cafés • Mexican • Asiatic • Seafood
"My wife and I have had several evenings at this place and also takeaways, which have always been brilliant. We saw a sign outside last month stating that they now do breakfast. As we had a busy day ahead of us, we decided to have breakfast for a change. The breakfast was excellent and reasonably priced. I had the full English and my wife had the Turkish breakfast. If you want something different, then please try here. You won’t be disappointed."
Fish • Halal • Steak • Coffee
"I had not visited Roxy's Bistro since the Covid-19 lockdown. I went with a lifelong friend on a whim around midday with the intention of having a drink. We were excited to see Roxy and she visited our table and offered us the menu. We ordered drinks and the menu sparked our appetite. We ended up selecting items for a hearty late English breakfast which was always delicious and filling without being greasy. The locally produced sausages were particularly tasty. My friend noticed Roxy coming out of the kitchen with a plate of fish and chips, which he decided to try since it was priced at £8, similar to the breakfast items he had ordered. We placed our order for fish and chips as Roxy returned with our drinks. The fish and chips came out in a separate batch. My friend was not exaggerating about the size of the fish. The golden battered fish stretched practically the length of the plate and was thicker than anything I had seen from a fish and chip shop. It was served on a bed of homemade chips with a side of mushy peas and tartar sauce. The taste matched the presentation and we left feeling very satisfied. I highly recommend Roxy's for their high standards of quality meals, competitive prices, impeccable service, and 5-star hygiene rating. I am strongly considering renting Roxy's Bistro for a private birthday party to celebrate my retirement, and I am leaning towards having a buffet so that my friends can mingle and socialize. It would be a great experience to be served by the owner herself."
Sushi • Asiatic • Chicken • European
"This place offers a very extensive menu in very pleasant surroundings. The service is also good, so the whole experience was delightful. My son ate the Aromatic Crispy Duck as a main course which he said was just perfect. It is served with a box of pancakes and vegetables and you may wrap all the ingredients into a pancake if you wish. I tried Lemon Chicken which was also very good and recommended. We ordered Egg Fried Rice on the side, which is served with garlic, spring onions and egg. It was really delicious. The bill was about $45, which I thought was pretty good, considering the vast amount of food we were served."
Beer • French • Hotels • English
"I have heard good things about The Oak Room and we were not disappointed, except upon arrival they did not seem to have our reservation. However, we were quickly seated and enjoyed drinks in the lounge before our meal in the main restaurant. After inquiring if it was a special occasion, it was a nice touch to have my wife's dessert served with a birthday message while a pianist played a quiet rendition of Happy Birthday. The food was excellent and the service was impeccable, making for a very pleasant evening that will definitely bring us back for another visit."
Cafés • Pizza • Asiatic • European
"My mum and I came here so often as the food was always amazing and the service was great. We visited today when a young girl had cooked our food. My mum wanted a soft runny egg roll, instead we got a crispy egg and...they had not even offered a refund. The lady that served us was lovely. The manager didn’t even speak to us or apologise. I know people make mistakes but for not bothering to rectify the roll that was unedable. I don’t think we will be back."
Pubs • Steak • Burgers • Karaoke
"Terrible is the only way to describe this restaurant. We really want it to work, as they made an effort with the decor. It's our third meal and last at this establishment until they get a new chef. I ordered steak, medium rare. It was well done. My wife ordered lamb medium, it was ****. The blood ran into the cous-cous, which was totally bland. Not a pretty sight. We were prepared to give constructive criticism, but no one asked about our food experience. They were slow in collecting our finished plates. Their mobile phones seemed more important than the guests. There are too many good restaurants and pubs in St.Albans to ever need to go back. It's sad but they need to up their game to another level, or they will be finished."