Phone: +441560600478
Address: Ayr Road, KA3 6AU, Kilmarnock, United Kingdom
City: Kilmarnock
Menu Dishes: 35
Reviews: 1034
Website: http://thefenwickhotel.co.uk/
"The food is lovely here, however they need to fix the service aspect of the restaurant as it was absolutely atrocious. There were 3 waiting staff, all young boys and another lad dressed in black who was trying his best, there was no direction, there was no management support, there was a man who was suited who popped in twice but never stayed and helped, the poor young boys seemed out of their depth. We ordered our meal when they came to take our initial drinks order as already I observed they seemed to be undirected. The starters and mains arrived timely, then when they came to take away our empty main course plates we asked for dessert menus, 45 minutes later we were still waiting, we managed to get one of the boys attention as they all go around with their heads down, not observing what is happening around them at all. We then were left with our menus for another 15 minutes, which at this point I had had enough, I said to the young lad in black when we got his attention and he came over that no we now didn't want any desserts, as we had been waiting about an hour to get them. He shrugged, went and got the bill and put it on our table, no apologies, no interaction, nothing, customer service non existent. I went and complained to the hotel receptionist on leaving, she apologised and said she would pass onto management. I hope she did, as the service received did the hotel a total dis service, and I and my family are local and regulars here."
Full menu - 35 options
All prices are estimates on menu.
Starters
Homemade Soup
A comforting and flavorful soup made from scratch with fresh ingredients, perfect for warming up on a cold day.
Dessert
Fruit Salad
A refreshing mix of seasonal fruits served chilled, perfect for a light, healthy dessert or side dish.
Banana Split
A classic dessert with a banana, topped with ice cream, whipped cream, and assorted sweet toppings.
Crepes
Crepe
Thin delicate pancake filled with a choice of sweet or savory ingredients, perfect for breakfast or dessert.
Mains
Squash
Roasted squash seasoned with herbs and spices, served with a drizzle of balsamic glaze.
Indian
Aloo Gobi
Aloo Gobi is a spiced dish made with potatoes, cauliflower, and Indian spices.
Chicken Curry
Tender chicken simmered in a rich, aromatic blend of spices with creamy coconut milk.
Entrées
Garlic Bread
Crispy slices of baguette brushed with garlic butter, baked to golden perfection and finished with fresh herbs.
Homemade Soup Of The Day
A warm, comforting soup made fresh daily with seasonal ingredients for a delightful surprise.
Chicken
Chicken Nuggets
Crispy, golden-brown chicken nuggets perfect for dipping, made with tender, juicy chicken.
Main Courses
Nachos
Crispy tortilla chips topped with melted cheese, jalapeños, and fresh salsa.
Starches
New Potatoes
Tender new potatoes seasoned with herbs and butter.
Bread
Sweet Treats
Pasta
Macaroni Cheese
Creamy macaroni pasta smothered in a rich, cheesy sauce; comforting and delicious, a classic favorite for cheese lovers.
Indian Starters
Vegetable Pakora
Crispy, deep-fried veggie fritters made with spiced chickpea flour batter.
Sandwiches
Pizza
Classic American Burgers
Fenwick Special Dishes
Konstantin
Full experience first class, friendly team, especiallyTracy went the extra mile.
Address
Reviews
User
Food good, service excellent. Waitress waitress very polite. Only a complaint hotel was cold.
Konstantin
lost a point as had to ask for a drink when glasses were empty, and nobody asked after we had been served how our meal was
Owen
Food was ok and arrived quickly but nothing that would merit a return journey. Service a bit slow but servers very pleasant. View menu
Cameron
An overall bad experience, I emailed the hotel to discuss it but got no reply. Atmosphere, staff and food all sadly under par.
User
really slow table service, waited 20 minutes for my drinks, ordered when the meal was made, chicken over boiled, soup and dessert was good.
Logan
Food was delicious so was service I knocked a vodka and Diet Coke over before even tasting it and it was replaced free of charge it was my fault I hit it with menu x View menu
Eden
After reading reviews we really looked forward to sunday carvery, I enjoyed the carvery , i had the ham and turkey, my wife didnt, the roast beef was dry, the roast potatoes were soft and not crispy, my sons main from the menu, the chicken was dry... the service was a shocker though, hardly anyone in and still we were waiting for an age to get any service. disapointed to be honest.
User
Arrived a bit early but there is a small bar next to the restaurant where you can have a drink till your table is ready it’s really nice The hotel was busy as they also had a wedding on it was nice to see happy people again Got shown to our table they have a really lovely menu with loads to choose from I opted for Crumbed Pork Parmegana and the wife chose Pennie Arribiata sorry bout spelling ha ha both dishes were to die for and presented well 10/10 Staff all had a smile on there face and could not do enough for you We will be back very soon Thankyou Team Fenwick
Cameron
The food is lovely here, however they need to fix the service aspect of the restaurant as it was absolutely atrocious. There were 3 waiting staff, all young boys and another lad dressed in black who was trying his best, there was no direction, there was no management support, there was a man who was suited who popped in twice but never stayed and helped, the poor young boys seemed out of their depth. We ordered our meal when they came to take our initial drinks order as already I observed they seemed to be undirected. The starters and mains arrived timely, then when they came to take away our empty main course plates we asked for dessert menus, 45 minutes later we were still waiting, we mana... View menu
Categories
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Amex
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Wifi
- menu
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Beer
- menu
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Cafe
