Dairy Ice Cream
Toby Carvery Amesbury

Toby Carvery Amesbury

Toby Carvery AmesburySolstice Retail Park, SP4 7SQ, Salisbury, United Kingdom

British • European • Breakfast • Vegetarian


"On arriving at the Toby Carvery I booked in through the registration system, as I was prompted to do so by the duty waiter who was seating personnel. On completion of the meal, I paid my dues and drove home. Approximately 10 days later, I got a PCN fine through the post, stating I was illegally parked in the Toby Carvery car park during the period of my meal. Euro Car Parks who is representing Toby Carvery were requesting a minimum payment of £60 if paid within the set time, or a £100 if I was to appeal or to go over the limited time in which to pay. I had pre booked my table for the times specified on the PCN fine notification, and I am right in saying, the car park is for Toby Carvery customers, of which I was according to the timings on the PCN notice fine. I had a reservation issued by Toby Carvery, and I am now facing a fine for parking in their car park, talk about taking your money and then shooting you! Furthermore, I am a registered 70% disabled war veteran, who hold s a blue badge, so parked accordingly. As you can appreciate, my walking ability isn't great, and greatly reduces my movement capability, and so therefore, can only walk from the car to the restaurant, hence why I parked in the car park, and that said, why are innocent people who are supporting the Toby Carvery chain being penalised for attending their booked table, and paying a fine similar to the charge for the meal, how is that right? It's not right, it's absolutely absurd and ridiculous, and I am shocked that Toby Carvery are supporting such actions, especially when it involves unfortunate disabled people like me. I must admit, I enjoyed all the times I spent at Toby Carvery, but since this stupid system/ action, I will no longer be visiting the restaurant anymore the whole setup with Euro Car Parks is a sham, and if they want to destroy their business, by penalising innocent people, then carry on."

Fenwick

Fenwick

Ayr Road, KA3 6AU, Kilmarnock, United Kingdom

Wine • Coffee • British • Ice Cream


"The food is lovely here, however they need to fix the service aspect of the restaurant as it was absolutely atrocious. There were 3 waiting staff, all young boys and another lad dressed in black who was trying his best, there was no direction, there was no management support, there was a man who was suited who popped in twice but never stayed and helped, the poor young boys seemed out of their depth. We ordered our meal when they came to take our initial drinks order as already I observed they seemed to be undirected. The starters and mains arrived timely, then when they came to take away our empty main course plates we asked for dessert menus, 45 minutes later we were still waiting, we managed to get one of the boys attention as they all go around with their heads down, not observing what is happening around them at all. We then were left with our menus for another 15 minutes, which at this point I had had enough, I said to the young lad in black when we got his attention and he came over that no we now didn't want any desserts, as we had been waiting about an hour to get them. He shrugged, went and got the bill and put it on our table, no apologies, no interaction, nothing, customer service non existent. I went and complained to the hotel receptionist on leaving, she apologised and said she would pass onto management. I hope she did, as the service received did the hotel a total dis service, and I and my family are local and regulars here."