"We booked a family meal for 11, admittedly the morning of going. The lady that worked there was so unbelievably rude we couldn’t quite believe it. As soon as we were seated she told us what roasts they had left and made a huge deal of ‘saving these’ for us. Her exact words were ‘I could have sold these hours ago’. Whilst that was kind, we were told this repeatedly. The food itself was enjoyable until we asked for an extra small jug of gravy which was like asking for her kidney! My mum asked a lady behind the bar if she could get a drink in for my brother (In our village this is normal but perhaps not here), the member of staff readily agreed and took the money. When it come to getting the drink, the rude lady said that they did not do that there. My mum explained that she did wonder however the girl had agreed and taken payment. The lady advised that that particular member of staff had gone home, luckily another member of staff had witnessed this. The rude lady then made a huge point about how lucky we were as she would not usually allow this.To sum up, the food was great, especially for the reasonable price however the lady who appeared as the boss was so rude we will not be coming back!"