"While the food and drinks were generally ok, unfortunately the service wasn’t. We were waiting for a long time despite there being hardly anyone in the restaurant. The staff brought a main meal our with the starters we were flexible and accepted it but with no thanks or apology. The staff just weren’t very proactive for example we had to ask for more drinks, after waiting a good 15 mins with empty glasses. And to top it all off, the female manager with silly pink hair seemed to have a massive chip on her shoulder. It was our friends birthday and I had made them their favourite cheesecake. I asked them if they could provide some plates for us to eat it after our meal, but she rudely proclaimed that they couldn’t do it for cross contamination, but we didn’t ask them to take it to the kitchen we would’ve quite happily cut it ourselves at the table. Ok fair enough if that’s the policy for people to not bring their own desserts in I get it, they are a business but just be honest about it, and be nice about it! There was no need for her attitude, and it completely ruined our friends birthday celebration. Not that she would be the type of person who cared anyway. Unfortunately, because of the manager, we won’t be back!"
Beefeater
