Belu Water Sparkling
Zizzi - Glasgow West End

Zizzi - Glasgow West End

8 Cresswell Lane Glasgow, G12 8AA, G12 9BG, United Kingdom

Pizza • Kebab • Cafés • Fast Food


"Quite frankly the most unprofessional, incompetent and restaurant I 've ever had the misfortune of visiting. A clueless bunch of amateurs. I actually thought it was a wind up with Ant Dec ready to jump out any second. Arrived at 730pm, ordered drinks all fine. 15mins later waiter started taking our orders starters and mains.Then the fun began. Numerous items off the menu and the feeble excuses started about short staffed and no having the food prepared. The main course arrived at 9pm, not the starters 75minutes after we ordered! I questioned where the starters were so they took main courses away and tried again. We got free drinks as an apology then as another waiter said we didn 't order starters!? The original waiter had disappeared by this point and was never seen again. 915pm starters appeared and then my wife 's starter was stone cold in the middle. It took another 20MINUTES for hers to return warm. 955pm main courses arrived brick solid, burnt on top. They messed up my order too. It looked like they had been put in the oven to keep warm for the last hour. Horrible, inedible muck worse than a microwave meal for one. None of us could stomach it and the funny part was a sticker saying 'too hot to handle ' was placed on the dish! By this time enough was enough and we left. The manager said it was on the house as an apology good job because here was no way I was paying for that disaster. Probably about £150 worth of business lost on her part. The manager was very apologetic but it is quite easily the worst meal and the worst service I have EVER experienced. The manager 's job is simple but she failed miserably. She was clueless. The staff all looked like they were just out of school standing doing nothing. The waiter was apparently 'on loan ' from another restaurant. No excuse for being a clown though is it? Perhaps find a new career mate. AVOID AT ALL COSTS Saturday night and it was mostly empty alarm bells should rang when we walked in but that us an experience never to be forgotten."