Bircher Müesli
Heddon Street Kitchen

Heddon Street Kitchen

3-9 Heddon St, Mayfair W1B 4BE, W1B 4BS, London, United Kingdom

Meat • Cheese • Cocktail • Modern Cuisine


"The problem with having an eponymous restaurant Mr. Ramsey is that when your staff mistreats its customers, it reflects poorly on you. The horrible service would have been comical had we not been celebrating a birthday and career accomplishment. The waiter rudely chastised us for not listening when he asked who wanted sparkling water and who wanted still, seemingly having complete amnesia from our order just 5 mins earlier. When we casually shuffled the waters to the right person, he offered, unsolicited, it is not my fault you received the wrong waters, you weren 't listening. Our jaws hit the table. Later, we attempted to smooth over Watergate by explaining that we could not hear him in the loud restaurant (he seemed to only mouth his words instead of vocalize them). He responded you can 't expect me to raise my voice. Why yes, that 's exactly what we expected. We ordered burgers (two medium rare and one medium well) and fish and chips. After we said medium rare, he seemed to mouth the words medium well but we couldn 't actually hear him, he was still mouthing words and our lip reading skills were not up to task. Oddly, our food arrived less than a minute after we placed our order and when we inquired of the food runner which were medium rare, he responded, with condescension that they were all medium well and the restaurant was not licensed to serve meat any other way. What a surprise. The bottoms of the buns were complet lt soggy, indicating that they had been prepared long before we ordered them. Had it just been bad food, we might not have sworn off future visits to your restaurants. However, the fact that the staff felt unapologetically entitled to berate us is something that we can 't get past. That behavior comes from the top. Badly done Mr. Ramsey. Badly done indeed."

Wild Carrot and Bar

Wild Carrot and Bar

Dogmersfield Park Chalky LaneHampshire RG27 8TD, Hook, United Kingdom

Full • European • Breakfast • Bar-lounge


"Extortionately overpriced for basic pub grub, plus poor service and no allergen menu. First of all, my wife and I regularly frequent very high end establishments. This isn’t what you would expect at this price point. The location is beautiful, the staff are well dressed and courteous, however, the decor on the wild carrot is tired and the food is 50/50… read on… On arrival we were seated at a dark table with no view, when there were plenty of nicer tables it was quite quiet . We shortly asked to move which was a waste of of our time. My wife has an egg allergy and was horrified to discover they had no allergen menu they could share with us, plus the two waiters said they had no idea about allergens so had to check with the chefs each time, which made us nervous. I’m fairness the cocktails were good. The Wild Carrot starter, which was meant to have rainbow radishes and crudités was a £0.75p £1 bag of mixed leaf salad you’d get in a supermarket with some cherry tomatoes and sliced carrot, no radish. The fish and chips had thick undercooked doughy batter and they hadn’t removed the skin on the fish. The chips were supermarket chunky McCains type frozen chips and undercooked. For £28 I expect far, far better. This was more £18 pub grub at best. My mushroom toast was excellent and the mushroom pasta was also good but the side of fries for which I didn’t ask the cost was £8 !! they were limp and flavourless, essentially KFC/McDonalds level when not fresh, small portion too. My wife left about 30 40% of her food it was so bad, I ate mine as I’m more stubborn, but in hindsight, it really wasn’t worth the money as experiences of that price point should be equal, certainly not compatible to pubs and takeouts. The correct cutlery wasn’t laid out and our water wasn’t topped up once. To make matters worse, they added 15% to the bill but didn’t bring the itemised bill, just put the total on the card machine and brought that, at this point we just paid up and made for the exit. A totally embarrassing set up with incompetent staff and horrendous poor quality produce and cooking. Felt like daylight robbery and ruined our day. Read the other reviews, there’s a running theme for being overpriced and disappointing here and it’s letting what looks to be a very nice hotel down. Everything needs changing here except the cocktails and the mushroom toast starter. Also, other reviews are correct, wild kids everywhere, no wild carrots in sight. AVOID."