Pasta Bolognese Pasta Bolognese
Frankie & Benny's

Frankie & Benny's

Clarks Village, BA16 0BB, Mendip, United Kingdom

Pizza • Steak • Seafood • European


"We popped in on a Sunday after some shopping. Coffee shops in the area were packed, no tables busy but we needed a respite after some shopping with our 11 month old baby. We stood at the door waiting to be seated which felt like an eternity. When we got in with our baby who was sleeping in the pram we were told that there was nowhere to pop the pram while he was sleeping but he could be popped in a highchair no problem at all. No checking how old he was etc (he was under his rain over not visible) what if I needed to breastfeed once he woke up? Or if he was a newborn the parents just wanted a bite to eat? There was adequate space for a pushchair, fancy turning away a family with a sleeping child. While I completely understand that you don’t wish to place a child next to friends couples dining out it’s a little unfair to turn away people on the basis of what are your restaurant regulations or whatever you want to call it do what’s morally right surely? Anyway the host was lucky our child decided to wake up at that moment because we were about to walk away considering the rather unwelcome greeting. We were hungry. Once we were seated it was all great from there. They managed to get a £50 lunch out of us! Myself my partner had black blue burgers which were cooked lovely came out within 10 mins of ordering. Our waitress was really lovely very friendly toward us smiley at our baby. Our baby had fish goujons with veggies fruit chocolate pot for dessert. He thoroughly enjoyed it. The highchair was a bit low for such a small baby so would be better if they got some with trays to avoid mess help out baby eat be more supported but he was excited either way. The high hairs were definitely more suitable to toddlers as opposed to infants. Generally a friendly service once we were there felt full satisfied so thank you to the lovely waitress for changing our experience. Just a quick fyi to the restaurant in general not all babies are loud cry. If your younger clientele aren’t happy with children in the middle of the day then maybe they shouldn’t be popping into a family restaurant?"

Prezzo

Prezzo

32 Bridge Street, Cambridge, CB21UJ, CB2 1UJ, United Kingdom

Pizza • Pasta • Italian • Grills & Mains


"When we turned up we were taken in a sidedoor behind the bar to be shown to our seats which were next to the bar. The bar area had boxes of wine/alcohol stacked around it with a bin for empty bottles right by our table in front of the bar. Our drinks were prepared and sat on the bar for 10 mins plus with ice melting before they were brought the 2 steps to our table. The toilets and queue for them are immediately behind the food servery!! A member of staff was eating a pizza off the food servery while dinners were being stacked there for customers! In my opinion the restaurant was poorly managed with questionable hygiene practices. Why would I want to pay £100 plus for a meal celebrating my daughter's A level results in an area that felt like a storeroom....As a result we took no photos, ate as quickly as possible and went elsewhere for coffee and dessert. In addition we were told on arrival that Tesco vouchers are no longer accepted there and it is card only. Neither of which points were on the website or conveyed to me when I booked. Thankfully we had decided against using clubcard vouchers and had taken up the birthday free prosecco voucher I had. Needless to say it will be the last money I ever spend in Prezzo! The only positive was the food, but given the state of the environment it was served in I dread to think what the kitchen was like and won't risk eating there again in a city full of lovely, more deserving restaurants!"