Bottle Of Wine
The Willy Wicket

The Willy Wicket

Badminton Road, Downend Bristol, BS36 1DP, BS16 6RW, United Kingdom

Pubs • Steak • Pizza • Seafood


"We 've had really good visits to the Willy Wicket in the past but the most recent visit was a major disappointment. Arrived at noon for lunch on a weekday but staff were not ready to receive guests and we had to ask to be seated. When I asked about the lunchtime menu which was advertised online, staff were unable to locate or produce a paper menu for us to look at. Food for 3 people took over 40min to arrive and only after we enquired about it. We were the first table to order that lunchtime but another table was served before us. When I queried this, the supervisor was very abrupt in her response and said this was because we had ordered a steak (I didn 't think it took that long to cook a steak, even a well-done one! . She seemed to imply that the delay was our own fault for ordering the steak in the first place but none of the staff had made it clear that the steak would take that long to cook. We had intended to stay for dessert but after being given dessert menus, nobody came back to take our orders so we ended up leaving after paying at the bar (again because there was nobody around to ask for the bill . The supervisor studiously avoided us for the rest of our visit and did not check back in with us at any point afterwards. I submitted a complaint after the visit but there was no apology forthcoming or reassurance that the issues I highlighted would be addressed, only a voucher for £10 which felt a bit like a 'payoff ' to keep me quiet. £10 barely covers the price of one main meal! I don 't think we 'll be back again in the future given our recent experience which is a shame because previous visits have been lovely especially when Charlotte and her team were waiting tables."

C London

C London

25 Davies Street London, W1K 3DE, United Kingdom

Wine • Pasta • Italian • Ice Cream


"I was very excited to try the famous cipriani restaurant. my mother was a regular customer a few years ago and she spoke so much of it, remembered both the eating and the staff in so detail and had even met the owner who sounded. very friendly and kept his facility on a very high standard. the eating was average, absolutely overpriced and she was shocked to see the difference in the service between now and then, and I was extremely disappointed by the behavior of the waiter on our table. we were asked to wait for our table, although our friend had mobility problems and they were aware of it. the atmosphere was quite loud, as the waiter took our order, he had to lean on to hear what we said was perfect. when I ordered, I was sure that the appetiser, but thought it right, first a question about the risotto of the day and the other pornstar I was interested in, and one of the two was the same question asked another person of our table. he replied that the dame has already asked me the same question and I just replied sorry, I could not listen to her conversation, although I had no obligation to say that or do that. when he explained, I told him the court that I had decided and then moved on to order my appetit to which he asked, this is her main course, I answered no, I would like this as my appetizer, to which he replied they always begin from top to bottom, never from bottom to top meaning they never start from their main and then order their appetizer. this was said in such a repulsive and aggressive way that I was actually shocked, but he quickly moved to the next person and I thought it was best to leave. my friend looked at the weeping list and asked if they had a certain whisky to which he answered no, we did not. if they were the whisky menu, not the wine menu that he disappeared and never brought, we had to ask another waitress who kindly informs us that they actually have it and brought us the whisky list themselves. when everyone had the appetit, he brought me the wrong one. I told him politely that this was not the praised court that I had ordered to answer that this is the one you showed me in such an rude tone and resurrected. that is impossible, because the court I showed him was the one he brought me to the menu. the cherry above was the fact that he did not remove the wrong appetit from the bill and I had to ask to remove it. this is absolutely unacceptable for such an expensive restaurant that has long been here. I will never really understand what such people are right to behave on these wise and how management allows this. this is the only reason why no one is visited by our table again and it is really a scandal in view of its long history. ps: we found out this morning that they put rest of another table in the Takeaway bag we demanded. this device is really the epitome of catastrophe and a spirit of pastness!"

Italian Kitchen

Italian Kitchen

64 Ingram St, Glasgow, G11EX, G1 1EX, United Kingdom

Pizza • Pasta • Steak • Italian


"I'm really not one for complaining but my anger at the treatment I received in this restaurant is such that I feel I need to vent it as much as possible and let anybody considering eating here know how the management feel about paying customers. We came here with friends to celebrate our engagement and had a very pleasant lunch with great service. Then after we had paid we were approached by the manager and very rudely told we really had to leave now as he needed the table. We had no prior request to do so but we eat out all the time and are well aware that this is often asked of diners. Do not have a problem with this. Where my problem lies is the way we were spoken to and humiliated in front of a busy restaurant. He then went on to call us liars, argued with us and his response when we said we wouldn't be back was well don't be back We were basically dumped onto the pavement after paying for lunch. I hate having to complain and I'd rather fix problems when they occur but there was no talking to this arrogant little man. I read reviews all the time to make restaurant choices and I hope the management of this place realise that if you treat customers in such a shocking way that we can actually do something about and make others aware of what to expect. There is a vast array of other dining options in Glasgow so choose wisely and give your hard earned money to people who work for it and truly appreciate your custom."