Bubble Squeak
The Old Mill

The Old Mill

London Road, Dacorum, United Kingdom

Pubs • Steak • Coffee • Seafood


"I really want to like the old mill. It could be brilliant. And it’s my local.. so I’d love to go there regularly. The food is good…if you manage to make it that far!! Every time I go the service is terrible. It begins with trying to make a reservation (they don’t answer the phone, don’t return voicemails and don’t respond to email . When we sit outside, it takes forever to get a drink at the bar even when it’s quiet. When we sit inside, we have to ask for everything (menus? Order a drink? Where is my food? . When the place is almost empty they seat everyone close together (eg we were a large party with 4 kids, an older couple out for a quiet meal probably do not want to sit on the table right next to us when there are many many other options. They asked to be moved- why was this not pre-empted to save the awkwardness?! On my most recent visit they forgot my order so the rest of my table had nearly finished before my meal arrived- I expected my meal to be taken off the bill before it was brought to us and when I complained that it had not been, and questioned why everything has taken so long, rather than accept criticism I was challenged. I feel a lot of thought has been put into the menu but little thought has been put into front of house which really really lets the place down. After multiple poor experiences I won’t be bothering again. It was pretty handy having a place you could go for Sunday lunch without a reservation but now I know why it’s always half empty. Sort out front of house and you could have a brilliant establishment."