Bulgogi Bulgogi
Oisi Japanese

Oisi Japanese

41 Old Road, Woking, United Kingdom

Sushi • Chicken • European • Japanese


"We arrived around 7pm while only 3 tables were seated, one had already finished and the second one were eating and third one about to finish. We were seated immediately in a table in the middle of this small croud and without socially distancing table. Our order was taken in a reasonable time considering that only one waitress was working but then we waited 26 minutes for the first dish tempura) to arrive to our table. We were served by the female owner, but we noticed that they got us a vegetable tempura when we ordered prawn tempura. When we mentioned this the dish was taken from our table and she stormed out. 30 seconds later our waitress came to state that we did order indeed the vegetable tempura in a quite rude manner. We insisted that we ordered the prawn tempura and not vegetable one and she left no apologies or anything like that). Couple of minutes later they got us the prawn tempura which was really oily and while the waitress was trying to place the dish in the table in a quite abrupt manner she bumped on my shoulder and almost dropped the entire plate she apologised and left the table. Our second dish was a vegetable udon which to be honest was quite gross with a dominant flavour of god knows what, I never tryed something awful like that. My partner had less than a 1/4 of the dish but I was too hungry and it was still a bit edible so I ate mine and helped with her plate. We were about to leave due to the poor service and hideous food but it was my birthday so after thinking for a while we decided to try a bit of sushi. We were waiting to ask the menus again while our waitress was serving other tables they had a new table of 6 and another couple while the rest tables mentioned at the begging left) while this was happening the female owner was missing and the male owner was at the till playing solitaire yes we could see him from our table in a certain angle) We got the sushi plates but they removed the soya dishes and no new was brought so we ended up using a large dish that we had in the table for our napkin and chopsticks. The first sushi plate was looking horrendous with a spicy orangey sauce on top, the second one looked better but it was quite gross with those fish eggs hanging around and the warmish rice, still edible both of them but even the sushi from Tesco is way better. In this whole time no one approached our table to ask a feedback for our food. So we reached a point that we didn 't want to order dessert or anything just pay and leave. Not to mention that there was no QR code available for NHS track and tracke, neither they took any contact information from us"

Kang Nam

Kang Nam

19 High Street, Kingston Upon Thames, United Kingdom, KT3 4BY, Kingston upon Thames

Soup • Meat • Asian • Korean


"I recently had the pleasure of dining at a fabulous restaurant that not only exceeded my expectations in terms of its delicious food, but also demonstrated exceptional customer service. What impressed me the most, however, was their dedication to keeping the kitchen open despite the approaching closing time. Upon arriving at the restaurant, my friends and I were warmly greeted by the hostess, who promptly seated us. As we were in for a late dinner, we anticipated limited menu options or rushed service due to the closing time. But to our surprise and delight, the staff went above and beyond to ensure our dining experience was nothing short of exceptional. Despite the late hour, the waitstaff demonstrated great attention to detail. They patiently walked us through the menu, recommending their most popular dishes and providing helpful descriptions for each one. Not only did this showcase their knowledge and passion for their offerings, but it also conveyed a genuine desire to ensure our satisfaction. The food that followed was absolutely outstanding, from the appetizers to the mains. Each dish was packed with flavor, cooked to perfection, and presented beautifully. It was clear that the chefs took pride in their creations, as the dishes were bursting with creativity and attention to detail. What truly sets this restaurant apart, however, was their commitment to their customers. Despite being nearly closing time, the kitchen stayed open, which pleasantly surprised us. We never felt rushed or insignificant, and the staff made us feel welcome and appreciated throughout our entire visit. The waitstaff remained polite and attentive, ensuring that we had everything we needed, and they even took the time to engage in friendly conversation, further enhancing our dining experience. Overall, I cannot recommend this restaurant enough. They not only serve exceptional food but also exemplify outstanding customer service. Their decision to keep the kitchen open even though it was nearly closing time is a testament to their dedication to their customers' satisfaction. If you're looking for a memorable dining experience with delectable food and exceptional service, this restaurant is a must-visit."