Burnt Ends Burnt Ends
temper Covent Garden

temper Covent Garden

➤ Mercers WalkWC2H 9FA, London, United Kingdom

Steak • Grilled • Steakhouse • T-bone Steak


"Great for cocktails but AVOID eating here if you have food intolerances. Head chef does not take them seriously. We visited on Saturday late afternoon for drinks and some small plates. After explaining that I had a food intolerance to onion and garlic the waitress was very helpful and spoke to the chef and gave me a modified menu of all the dishes that could be accommodated which was great. I ordered the aged beef skewer, the grilled hispi cabbage and some fries (FYI no mention of the items in the dish on the menu). The beef skewer came with sriracha sauce in it that clearly had garlic. I sent it back to the kitchen as I thought they had missed the notes on my order for food intolerances. I saw the waitress had a conversation with the head chef in the open kitchen and the same dish was returned to me without any modifications. She explained the head chef said there was no onion or garlic in the dish it had sriracha. I protested as I could see the sriracha bottle in the kitchen which I know has garlic in it. It was the same brand as my boyfriend has at home that has garlic in it! She said the chef was adamant there was no garlic or onion in the dish. I was totally shocked. I didn’t argue any further as I couldn’t take them seriously and my boyfriend ended up eating the beef dish. I was left with the cabbage dish which was on a tiny place and the crispy kale went everywhere (grotesque)and the chips. Extremely disappointed by the whole experience and shocked that the chef couldn’t be bothered to check the ingredients of the sauces in my order. If you have any food intolerances and especially allergies, I would definitely AVOID this place as it could have dangerous consequences for you! Only come for the cocktails and all the friendly bar staff and waitresses!"

Cane & Grain

Cane & Grain

➤ 49 -51 Thomas Street, Manchester, M41NA, M4 1NA, United Kingdom

Bars • Meat • Beer • Cheese


"I have been quite reluctant to write this but its been bugging me all week. Me and my friend came here for drinks on Saturday we had a table booked in the evening. Upon greeting we was told we could not bring drinks from downstairs (cain and grain) to upstairs which was fine so i went back downstairs to take the drinks back when a staff member at the desk at the bottom told me who ever told you that is talking rubbish and then he escorted me back upstairs with the drinks and spoke to someone then everything was fine we was seated and given menus. A male came over he was slim build and had a tash/beard we asked some advice on some of the cocktails he was very impatient gave no advice and he had a really bad attitude and told us the description is in the cocktails, my friend asked for 5mins to decide as he dosnt handle pressure like that. 5mins goes by guy comes back i order us both same cocktails. Cocktails arrive we cheers then the guy who serves us comes back with the bill on the table which we are confused as we didnt ask so i took the bill to him asked him why he got the bill his response was and i quote “im finding you both difficult to serve and quite frankly i do not like the look of you” i was in shock so i asked to see the manager straight away i told her the story she went in the back to talk to him or someone and came back out and said we have to leave as he feels uncomfortable now. Honestly never in my life have i felt so embarrassed and in shock how a premises like this can treat customers. Looking back through the reviews of this place it seems a common pattern of rude staff which is a shame as it seems a cool little place to drink. Let me know when under new management or you hire some staff who have a slight interest in the customers needs il give it another shot until then i highly advise people stay away and i do not recommend, however i do recommend cain and grain."