"The venue is charming, exquisitely decorated, and tranquil. The food was decent, though not exceptional. Unfortunately, the service was lacking. The server who seated us forgot to provide cutlery, and the person who served our afternoon tea didn't explain what we were being offered. We were also not offered refills for our tea and coffee, even though we were entitled to them. Additionally, we had to ask for napkins. Overall, the service wasn't terrible, but given the price, I expected a bit more attention to detail."