"I’ve been to Queenswood quite a few times now and always enjoy the food. However, having raved about it to my guests (who were having their first time there), there were a couple of things that let the evening down. The mains were delicious but when we ordered our desserts, the waitress informed us that the apple crumble dessert came with Earl Grey sauce that didn’t sound right so we questioned it and she corrected herself and said that it was infused with Earl Grey. However, we had already been put off by the thought of Earl Grey sauce. We went on to order the pineapple carpaccio with black coconut ice cream. However, when it arrived, there wasn’t any black coconut ice cream. The waitress went back to the kitchen to find out what had happened and informed us that the delivery had not been made. We should have been told this when we ordered. Finally, one of the party ordered green tea, but what she was served was not plain green tea, it had ginger and possibly other additions to it. Luckily, my friend can tolerate ginger. These are only minor issues, but I do think that the very least a restaurant can do is to make sure people get exactly what they order and, if there is any variation, it needs to be explained before the dish/drink is actually served so that they have a chance to decline."
