"We were given hot bowls for our salad and felt like we were an inconvenience to the waitress. The drinks no longer offered free refills, and the kids had a dessert included in their menu instead. The food was good overall, with a great salad bar and delicious scampi, veg sticks, and chicken pieces. However, the rump steak ordered by my oldest nephew was surprisingly small for an older kids' meal.
While the food was enjoyable, the service was lacking. The waitress seemed disinterested and didn't communicate well with us. When it came time to pay, I tried to use a special offer from the app, but the waitress was not accommodating. She insisted on charging full price before eventually applying the discount codes. The situation became unnecessarily complicated, and I felt uncomfortable and embarrassed in front of other diners.
In the end, a manager stepped in to help apply the discounts correctly, but the entire experience left a sour taste in my mouth. I won't be returning to this restaurant, as it shouldn't be so difficult to use advertised offers, and being scolded for not reading the terms and conditions was unnecessary and rude."
