"Sadly, after many years of visiting this establishment, our visit on 11th November 2023 was shocking. This was our first visit since the Coronavirus Pandemic, we arrived at 9.41pm after travelling a long distance for what has always been a monthly treat (pre Pandemic). The people serving were not at all pleased to see us, we placed our order including a fishcake on it 's own (I have a receipt to prove it) the lady who took our order was asked to confirm our order by the chef, he shout angrily and aggressively at her No Fishcake . She then came to us and said, sorry no fishcakes but you can have anything else , we reluctantly ordered a portion of Calamari. The woman who appeared to be in charge was hostile and rude to the lady that was serving us and demanded that she go down stairs to get Tartare sauce. She was not at all pleasant to us neither, it was very clear they wanted to close up, all be it there was a good 15 mins before closing at 10pm. Unfortunately, to add to this hostile reception, the food was awful, the fish and calamari was tasteless despite being freshly fried for us, the mushy peas and tartare sauce were equally as tasteless, the chips, although freshly fried were a little undercooked. All in all our £40.50 meal we travelled miles across London to enjoy after several years of not being here was truly disappointing. As a resident of Maida Vale in the 80 's and 90 's, we have been patrons of Seashell since the days when Princess Diana and her children frequented this establishment. I 'm without a doubt this establishment is no longer run by the previous owners, as the level of service and the quality of food is no comparison. Needless to say I will no be recommending Seashell or visiting again."
