"The only available reservation times were at 5 or 9 o'clock. When we arrived, the place appeared closed. After waiting for 3 minutes, we had to call for someone to assist us, and eventually, a staff member came up from downstairs, acknowledging our booking. The restaurant was mostly empty, so we expected a warmer welcome.
We were shown to our table, but there was a lot of confusion in the corridor as they seemed to be in demand for other reservations. The service was slow, with a long wait before we received our drinks, and we were told our table would need to be vacated by 7 PM. Apparently, this was also communicated to another group that arrived with a reservation.
The food was good, and the service improved as the evening went on, but our experience didn’t start off on the right foot. It would be helpful if the booking website noted that reservations are for a maximum of 2.5 hours, which would save awkward conversations about timing upon arrival.
Additionally, there was only one unisex bathroom, which lacked a way to indicate whether it was occupied. Overall, it was a good experience, but not an outstanding one."
Carpaccio
