"today harvard inn (22 October) visited with friends for lunch and drink. we received not the warmest reception, 3 young girls working from the bar, but were more interested in their phones than actually a service. when we came to our table, there were no best or serviettes. we waited 15 minutes to take our food order and ask for a wine list. then we had to wait 10 minutes to order a bottle of wine. when the weeping was overlaid, he was left on the table, we were not offered to try it and it was not poured for us. waiting for eating was long, 35 minutes for 2 x sausages and maic and 1 x fish and chips. When the food finally arrived, there was no cute yet. we had to ask that, and it was just in a stack on the table. the fish and chips were very good as the sausages and mashing. until a human hair was found in the maic! the waitress came over and took the food with an empty expression and murmured an apology. we waited for some time again that teller will be taken away and ask for the bill. also here it took at least 10 minutes to pass. I wouldn't worry about waiting, but the bar was absolutely empty! halfway through our meal came a table of 10, there were already cutlery and serviettes laid and water was provided. the staff seemed to be much more attentive to this group. I am incredibly disappointed as I was already in the harvard inn and eating and the service was impeccable. Not sure if there is a change of hands or if there is a lack of training. the young staff seemed to have no idea, and as already mentioned was more interest in chatting and their handys. I am grateful that the meal with the found hair was taken out of the bill. sad to say that I don't return."
