Mushrooms
Gaucho Piccadilly

Gaucho Piccadilly

➤ 25 Swallow Street London, W1B 4QR, FSA Food H, United Kingdom

Meat • Steak • Barbecue • Gluten Free


"So I chose the restaurant just because it was conveniently located near the theatre I was attending. I walked past, the restaurant looked nice, food on tables looked nice, there were empty tables, so decided to go in. So from start to finish, being honest, nothing was bad, but nothing was good either. After waiting a short while at the entrance to the restaurant I was asked to go back outside register. After asking why, the waiter took me out, appeared to register me to a table in the computer, then walked me back inside… not exactly convenient no one had stopped me prior. The menu came quickly was asked if I would like water, I asked for sparking, but they only offer 1L bottles, not ideal for single diners. So I was already a little frustrated by now, then the waiter came to take my order. I rarely use this word, but I think best describes him: “snooty”. He seemed to know better, challenging what I wanted to order. After stating clearly what I would like, he then didn’t speak with me again, just placing items on my table as they were ready waking away. I had a 400g beef sirloin which was fine, I did ask for rare but was medium at best. Most importantly, the mash potato side was clearly from packet (not fresh) which was bland and disappointing. Finally when I wanted to pay the bill, no one would bring the bill finally had to walk to the service counter to get the check pay. If this was a casual restaurant, then I would not have much to comment, but if they are charging reasonable prices targeting a more premium dining experience, they are missing the mark on several levels. At best I would say this is just a good tourist restaurant."

The Star Inn

The Star Inn

➤ Newbury Road, RG20 5TR, Basingstoke and Deane, United Kingdom

Pub • Steak • Vegan • British


"What a horrendous experience. I really don’t know where to start, we work hard all year and finished work on Friday 22nd so booked to go to the star on Saturday to start our family Christmas celebrations. Were had a dreadful year and were looking forward to a nice meal out. Firstly when we arrived the waitress came within minutes to take our order. I asked if we could order drinks and just give us a few minutes to look at the food menu. My son ordered a regular Coke, I ordered the Christmas cosmo cocktail and my husband the zero alcohol peroni. My god this was hard work , firstly I was told they might not be able to do the cocktail, my son was brought a pint of Coke and my husband a pint of peroni? He queried if it was correct as shed checked at least 3 times before what he wanted and was assured it was. However a few minutes later the waitress rushed over to advise it was in fact alcohol!! She then didn’t come back to take our food order for over 30 mins (I’d point out at this point the restaurant was more than half empty) When taking the food order we ordered the cheesy garlic bread , chorizo bites and olives to share as a starter. We were advised they didn’t have any cheese , so the bread would just be garlic bread. We agreed that would be fine. My husband ordered the duo of lamb, sorry no lamb was the response ! Eventually after another long wait our starters came out and omg ! The garlic bread was burnt to a crisp ! Black ! My husband took this back to the waitress and told her to take it back and take off our bill. How on earth any self respecting chef let that leave the kitchen , or a waitress bring that to a customer’s table is insulting. When the mains came we were at the point of giving up. Both my husbands main and my main were cold !! Stone cold. We decided to just eat what we could and get out of there. So we asked for the bill. We waited and waited and waited. All the time all three members of staff were huddled around the til. Obviously having an issue. But instead of coming over and apologising for the wait we were left sitting there. Eventually after calling IT they resolved the issue. On the way out my husband did express how bad the experience was. The manager offered to deduct something off the bill. But that would make no difference to our ruined lunch out. The food is below par, the prices were an absolute rip off!! Nearly £30 for a burger with a pig in blanket screwed to the top. I will not be returning here. It was a shame because 13 months ago we’d had a lovely meal , but this experience was horrendous. Never again"