Cheddar
The White Swan

The White Swan

Ash RoadAsh, Sevenoaks, United Kingdom

Pub • Cakes • British • Breakfast


"I have just got back from an unfortunately VERY disappointing meal here today. I was recommended this place by a friend who said the food was great, and as it is so local to me we thought we would try. However, we went in and first off the only menu was a Sunday one which just offered various meats with standard roast accompaniments, no matter o chose a steak as it said it came with chips and onion rings. My first mistake. Secondly we ordered some bread and olive oil and balsamic dip. And a lamb shank. It took 53 minutes for the kitchen to send out our order and we didn’t even get the bread and olive oil to pick on. We had to ask a very rushed looking waitress how long table 59 would be, and could we at least have our bread and dip. She went in and came out another 5 minutes later with two plates one with bread and oil and another with some kind of pate on it. I said straight away we hadn’t ordered it so she took it away and then reappeared 5 minutes later carrying the same plate and saying that we had in fact paid for it so it was ours. No refund or apology was offered so I graciously said ok, we will try it. It was AWFUL, really warm pate and the bread was dry. Awful. Now onto the mains; My steak turned up with peas which I did not order. It was also bland and unseasoned and was brought dry with no sauce options or anything. I ate a few mouthfuls and ate 5 chips and I honestly couldn’t eat anymore as it was just tasteless and chewy. The lamb shank was ok, the gravy with it had no flavour at all and there was no salt or pepper offered or on the table at all ‍. We waited another 35 mins and no one came over to check or ask us if everything was ok. In the end. We got so fed up we left. I am incredibly disappointed, I never moan or put up reviews but I actually feel seriously unhappy that a meal for two cost me £65 in a mediocre setting and was flavourless. That combined with being charged for a starter neither of us would ever order in a million years and the fact we had to clear our own table and dust ash off of it gave me an experience I’m massively unhappy about. For a restaurant with apparent 4 stars online it was mediocre at best. And that is only because the lamb shank and a few mushrooms on my plate were edible and I was hungry! I really would like to hear back from someone, and for you to morally do the right thing and have my ‘unordered’ starter refunded back to me at some point. I have no issue in returning in the future however I would like some assurance that the whole experience will be far better and that all the issues here are addressed to give me an incentive to come back again."

Las Iguanas

Las Iguanas

Westfield, Stratford City, E20 1ES, Newham, United Kingdom

Pizza • Asiatic • Seafood • Fast Food


"Ordered 2x1 cocktail. We waited ages to be served despite staff members being available and another good 15 mins (maybe more) for them to be ready. We then asked the bar tenders (white guy, black guy and girl with long curly hair) where our drinks where and the girl rudely and with an attitude “THOSE ARE YOUR DRINKS” pointing at some drinks that were in front of another customer. Twice we asked “THESE?” as they did not look like the pic and again with an attitude she said “YES THOSE”. The 3 of them saw us taking the drinks, we went to our table and after a little while we hear the black guy and the curly hair girls SHOUTING at us from the counter “HEEEEELLLO. HEEEYY HELLLLOOO”. We looked around to understand what was happening as they were LOUD and again they SCREAMED at us in front of 30 ppl that we had taken the wrong drinks. We told the girl that we had taken what she pointed at and we had asked twice if she was sure. She said she never pointed at those drinks despite the 3 of them literally looking at us while taking the wrong drinks in our hands and walk to our table.She gave us the dirtiest look and staring at us dead in the eyes she said “BRING THOSE DRINKS BACK AND GET THESE”. All this in front of something like 30 ppl. She then keept on making comments about us as someone they were serving came to tell us when we left and we also saw her saying something to her colleagues to then look at us. No need to say we did not stay for seconds and will not be back. We were waiting for 3 other friends to all have a meal together but no need to say that as soon as we finished our drink and the 3rd person arrived, we left. Staff need to learn customer service and manners. The girl is very rude and has a disrespectful and disgusting attitude."