Cheese Biscuits
Duke Of York

Duke Of York

The Duke Of YorkSouthend Road, South Green, Billericay, United Kingdom

Fish • Kebab • Coffee • British


"Firstly the waitress gave away our table to someone else, but that wasn't a problem as it wasn't very busy. Then we waited ages for the food. When it eventually arrived, the food was wrong... I had ordered haddock and chips, and meal they brought up was ham egg and chips. The waitress didn't speak very good english.... Waited ages again for the food. When it arrived the batter on the fish was very brown. Then when the bill came up, they had left ham egg and chips as one of the meals. The bill was £41.85... so as the service and food was so bad we said to the waitress to put £21 from each card. The waitress who didn't speak very good english then proceeded to walk away with the card machine and my friends credit card.... My friend went after her, then another waitress came to her assistance. The first waitress said that the card machine hadn't produced a receipt for the contactless, but she hadn't asked if we wanted to pay contact less. I then paid with my card. I filled out a feedback card before we left. I asked at the bar if the manager was in, and asked them to make sure she got the feedback form. My email address was on the form, but not heard anything from the restaurant. Wont be going back in a hurry. Shame as it used to me nice in there. I couldn't understand if the mistakes couldn't have happened due to them being really busy, but it wasn't busy at all."