Juicy grilled chicken, crispy bacon, fresh avocado, lettuce, and tomato on rustic bread.
Pizza • Asiatic • Mexican • Seafood
"We ordered street food which came at different times which would of been good to know. Most of the food arrived but we was waiting for 15 20 minutes where we was then asked what we was waiting for this should of been something the waitress knew. We were told there was a problem in the kitchen and therefore would take another 20 30mins which isn’t acceptable when you’ve been in the restaurant for 1hour 15mins. Due to the poor service they should of given some sort of food will. We won’t be returning anytime soon."
Kebab • Cafés • Sushi • European
"we approached the writing and asked for a table of 6 to say: "Don't worry about anything until 8 o'clock". that was around 6.05 clock, the restaurant was half empty ... so we went online for 6.15 clock with open re-entered ... told them we had a reservation, observed “some heated words”. between the staff and we were taken to a perfectly empty table for 6. just 50 minutes waiting for our food. that said our server was friendly and apologetic. eating was ok, 2 pizzas, 3 calzones and a sirloin steak, that was definitiw rump, as it was to think and took hard to sirloin! to the happiness we have a taste card so that the meal with a softdrink cost only £10 per head, and we were limited due to a cinema booking for time. lection learned book before entering, and use it taste card, not sure that I would have paid the bill in full amount, we had not discounted!"
Cafés • Kebab • Pizza • European
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Pizza • Pasta • Italian • American
"we have eaten many paints in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! first, on our last visit the host said that our booking was not registered over open table to the luck that we had lucky that another couple had canceled so that we had their table. it took a very long time to serve our main course after we finished our starters, I had to ask the times where that was eating, and every time we show a cinema to get, we had booked the restaurant for an hour and a half before we had to leave so that it was much time to serve our food and have eaten for us. the chicken pasta was bland and tasteless, so was hardly eaten. finally, the music in the restaurant was played so loud that we had to scream to have heard us; not what they would expect in a restaurant. we will not come to visit there for a long time!"
Pizza • Pasta • Steak • American
"eat well, service terrible. we were here with the family, we were 30 minutes early, so server said we could sit, but would have to wait up to 2 our shipped time before we served, never known before. we asked if we could have drinks, and after ten minutes they took our order, but it was 10 minutes before we got them. placed food order a5unsere prescribed time that came to eat and it was really good. they forget the pfeffer grain sauce, but that came when we asked. had to wait for a particularly long time until my enkelin eis came, had to ask twice. I think there were probably not enough staff in the kitchen because there was enough on the floor and it was not very busy. so it was a thumb for eating, but service terrible"
Kebab • Mexican • European • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Kebab • Cafés • European • Fast Food
"Disappointing from the moment we entered. Had to wait longer than expected to be seated and the waitress took far too long to take our drinks order, despite the restaurant not being at capacity. When she did arrive we had already decided on our starters and main course and ordered everything together. The starters arrived but we still had no drinks, very embarrassing from a restaurant point of view. The starters were fine but the mains were way below par. Pasta was slimy and oily and contained only had 3 small meatballs. The included bacon was fatty and undercooked. There was not one single checkback from the waitress. Overall, a very poor experience and we won't be in a hurry to return."
Pizza • Italian • American • Breakfast
"We chose this as a post -theatre meal after seeing a matinee in London. Being near the theatre it was very busy but the staff couldn't be more friendly and efficient. The food was excellent all round and they catered for our special requests without any trouble. If we find ourselves in this area again we will certainly choose to eat at F&Bs."
Pizza • Pasta • Steak • Italian
"I haven't been to a Frankie & Benny's in years, so my girlfriend and I decided to have dinner there tonight. I started with mozzarella sticks, which were good, and she had cheese bacon potato skins, which she enjoyed, so we were off to a good start. I ordered a margherita pizza and she ordered bolognese. However, the cheese on the pizza was hard, congealed, and plasticky (definitely not mozzarella), so I had to pick a lot of it off. The pasta in the bolognese was a strange brown color instead of a red tomato sauce, and my girlfriend thought it tasted odd (some of the pasta was also congealed). We also ordered loaded lava fries, which arrived dry with no sauce, so I had to send them back to be made properly. The total bill came to nearly £50, but luckily they accepted my blue light card, so we got a 20% discount. If it weren't for the discount, I would have been even more displeased. We definitely won't be returning, so save your money and go somewhere that serves better quality food."
Pizza • Pasta • Chicken • Seafood
"We went to Frankie and Benny’s for a delicious authentic Italian lunch as we were getting hungry and wanted to break up a jubilee line journey from Stratford to Green park and remembered this was here and having been once before and liking it I decided to go back.The service was exemplary,our waiter was just fantastic very friendly,chatty and polite.He handed my gluten free allergy really well.Also food came out in about 10 minutes which was great bearing in mind it was all so fresh!The food was absolutely delicious,my gluten free pepperoni pizza was heavenly and you couldn’t get more Italian than a Frankie’s gluten free pepperoni pizza.It was lovely and hot,presented well,good portion sizes,extremely fresh and very good for money!Infact if you visit at lunch time you get 1 course for £9.90.That’s fantastic value and better value than places like Nando’s etc.And with just buying tap water it’s a real bargain which is great as water is one of my favourite drinks,you can never ever ever go wrong with a glass of water.It’s good for you and boots you’re hydration and well-being.Also the decor in here is lovely,all very fresh and beautifully decorated.I love the new Frankie’s decor it’s just so nice and I love it how they have re-visited it.It’s much cooler(temperature wise and fashion wise).I love the lights as well.It is also very spacious and clean.Also toilets were convenient and clean.This is a perfect place for a meal if you are on a train journey,before or after shopping, cinema,bowling or concert.Or after a trampoline session,skydiving session,climbing session or during a day out in London.Would highly recommend this.I reviewed it on tripadvisor as they were displaying the 2022 travellers choice award and they had quite a lot of negative reviews recently and to share my positive experience may help them have that award again this year or in future years"
Full • Pizza • Pasta • Steak
"I believe Ocean terminal has the worst Frank&Benny’s I ever had a chance to visit. I had dinner in this place couple times now before cinema. Every time I was disappointed and because of how bad food was last time, I won’t be coming again… First of all Garlic bread , if you can even call it like that as it’s nothing like garlic bread , it’s pizza dough that’s absolutely drowning in oil!! Hardly taste any garlic , absolutely terrible. Buttermilk chicken burger was the worst burger I ever ate, chicken was drowning in oil !! It was so greasy that after couple bites my stomach actually started to hurt. I left most of my meal on plate. Why I planned to still pay for it even though I don’t think I should’ve since burger was cooked terribly) I was really surprised when server came to take dishes and saw my plate was half full, she didn’t even asked was there something wrong with food. This wasn’t the first time I was served terribly cooked food here but it was definitely worst."
Pizza • Pasta • European • American
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
"I had a great time today at the restaurant. Our server Angelika was amazing even though the restaurant was very busy! There was quick service, friendly servers and an amazing atmosphere as well as the amazing view. would definitely recommend and will definitely come again!"
Pub • Pizza • Brunch • Italian
"I understand that it was Mother's Day, but a reservation should not have been accepted if there was no possibility of being seated close to the scheduled time. My group of six, including two young children, had to wait by the front door for 25 minutes past our reservation time. We were then instructed to wait at the crowded bar, which was being used as a makeshift waiting area. Eventually, we gave up and left as it seemed like there was no organization or control. The staff blamed the delays on the kitchen, but it appeared that they had lost control of the situation. People were cutting in line and being escorted directly to the bar, with no consideration given to those who had been waiting. It was clear that the restaurant was not prepared for the busy Mother's Day rush."
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"My family and I visited this restaurant yesterday 17/6/23 our server Elif was welcoming, polite, and attentive. We had a very pleasant meal, served in good time..it was very well presented, and lovely and hot! We ordered drinks as well as jugs of water.. we were all very warm! The restaurant was very pleasant to sit in with the air on working well to keep us cool and comfortable.. After our food arrived I specifically asked for some coleslaw.. and I later learnt that the manager had sourced some from a neighbouring restaurant as they were sold out! I was truly blown away by the lengths that the staff went to to make our experience as enjoyable as it was! It’s hard to find a restaurant now-a-days where you can go and have such a lovely overall experience! The team went above and beyond and I feel they need recognition for their hard work! This is not the first visit we made.. and due to a pleasant experience the first time, we returned and the standard was just as good! Special mention for Gerald, thank you so much for the slaw! Hugely appreciate the effort you went to! Exceptional team at F&B Cribbs! Highly recommend anyone considering a trip! You won’t be disappointed!"
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Steak • Asiatic • Fast Food
"Came in for a meal after a trip to trafford Centre. Really fast service, nice food, decent prices. Kids meals are a very generous size, even the smaller bites! Love that they gave kids colouring sets and also really liked that steak was on the kids menu, I’ve got a 5 year old who is a huge fan of steak but normally can’t order it as a child. Only thing I didn’t like was the strawberry and lime ice cream cake because it tasted like a frozen cheesecake but that’s down to personal preference. Service: Dine in Meal type: Lunch Price per person: £10–20"
Pizza • Coffee • Italian • American
"My partner and I went to this restaurant for the second time in two weeks. The first time we went, the service was not great and the waiter made mistakes with our orders because they didn't speak English well. However, on our second visit, we were able to use a voucher that we hadn't been able to use before. The service was better and faster this time. The food was tasty, although my partner's crab dish was still frozen in the middle and had to be sent back. When it finally came out, it was delicious. This restaurant may not be the best choice for a quiet evening out, as there were always children dining and it could get quite noisy."
Pizza • Mexican • Italian • American
"the new vegan menu is wonderful! pizzas, soupen, hot dogs, burger, mac n cheese, garlic bread pizza, vegan mayo, ice...so much choice! really recommend the kansas city pizza the mac no cheese (cauliflower butternut squash sauce) is quite a small part, so it would be as one side to another dish, but not alone. update feb 2021: the beet burger with fried aubergine is amazing! oreo cake was also delicious. it tasted as if it had been made with whipped cream."