Chicken Balmoral
Lynnhurst Lounge

Lynnhurst Lounge

Park Road, Renfrewshire, United Kingdom

Steak • Cakes • British • Scottish


"Just wanted to write this review so that others may consider alternative venue when they are faced with the choice at a very difficult and sad time. This hotel gets plenty of business from nearby funeral directors I assume because of is location but they are uncompassionate, unprofessional and unconcerned about your experience. When we arrived after leaving the funeral directors to book the reception I stood waiting for a period of time to be attended to. Eventually an employee on his break went through and got a staff member. She had me stand at the reception, recite details showing no empathy for our situation, when booking my father in laws at the Seamill Hydro we were sat away from the reception and treated in a caring way. When we arrived at the time booked after the funeral we stood at the reception for a period of time before being shown through. No offer of condolences offered. As for the drinks on arrival, we waited a good 10 minutes before any orders taken missing out 4 guests. Eventually food came out slowly. We were given one coffee/tea and the staff left. We tried to find staff to see if we could have more coffee and order more drinks but staff found not be found. I had over estimated the number of people who attended but even though we paid for food for more people my guests were not offered anymore sandwiches, sausage rolls etc. When settling the bill I was of course charged for the food/drinks that never appeared and was not asked if everything was ok. A basic courtesies in the hospitality business. Please consider alternatives before booking here, it is easy money for them and they do not care n anyway about the customer. I contacted the Lynnhurst Hotel 3 days ago and unsurprisingly they have not responded."

The Blossom

The Blossom

Voco Hotel46 Torphicen Street, Edinburgh, United Kingdom

Full • Cafe • Wine • Italian


"Whilst the food was nice and reasonably priced, the service left a lot to desired. We had a table booked for 8pm all as we’d expect by this point. We ordered a pint of Stella and a glass of lemonade plus a jug of water for the table, so nothing too exotic or taxing to prepare. 15 minutes later our drinks arrived, minus the jug of water and our food order was taken. So it’s now just a few minutes after 8pm and we order, again nothing to difficult, just 2 sirloin steaks; one medium and one rare. Fast forward a while to 9:20 and our food still hasn’t arrived, neither has the jug of water we ordered 1 1/2 hours ago. Now I don’t expect to be eating within 5 minutes of sitting down but neither do I expect to be waiting 1 1/2 hours for my first course. I called a waiter over to ask if he could find out how long our food was likely to be and it must’ve been some kind of divine intervention because within about 10 seconds our food was on the table. I decided to risk it and ask for another pint of Stella, big mistake. We ate our main course and our dessert was brought out about 5 minutes later. Luckily we had the foresight to order dessert at the same time as our mains. We finished our desserts at no great pace, just relaxing and chatting while we ate and still waiting for the beer I’d ordered which never materialised. Paid the bill and left around about 10:20. Whilst the venue was pleasant as was was the food, the service left little to be desired. Will I go back? Perhaps, perhaps not. We left satisfied with the food but very disappointed with the service."