Breaded chicken breast topped with marinara sauce and melted cheeses, served with a side of pasta.
Vegan • American • Breakfast • Vegetarian
"It was what you expect from a F&B's. The staff were very courteous and the food was of good quality. I do think it's quite expensive for what it is but I did have a voucher for 25% off total bill that made it better value. We were placed near the door to the toilets and as such could smell a faint hint of them everytime some opened the door to use them."
Pizza • Steak • Pasta • Italian
"Came into a busy ish restaurant, went to the bar to get a drink while we waited for our table. Sat at the bar, looked at the drinks menus and the barman completely ignored us. We had to say excuse me can we order some drinks? The guy didn't smile, or even speak he just stood there waiting for out order. I ordered a glass of wine the glass was filthy!You could see the smeared lipstick all round the rim, bits on the glass, and it was wet. REVOLTING! I asked for another glass and showed him how disgusting the glass was, and he poured my wine into another disgusting glass! The manager came to the bar at this point, and I said to her Do you think I could have a clean glass for my wine, I have had two gross ones so far! She hand washed a clean glass.My friends glasses were not clean either.We were sat, and our order was taken by a very cocky waiter.Our food arrived, and we asked where the slaw was which was on 3 of our orders. We were told there wasn't any! What the HELL????!!! You tell the customer that when they order, not when you put the food down! What a joke! AVOID AT ALL COSTS ! I think it is a great idea if the company that owns Frankie and Benny's shuts them all down they a disgrace to your company."
Kebab • Cafés • Seafood • Mexican
"It was my Granddaughter's birthday on the 11th and 6 of us were going for dinner, 3 Adults and 3 children. Our server was Ellen and she just couldn't do enough for us and very helpful with the girls choice of menu, nothing was a bother for her with 3 very excited girls. They even made my Granddaughters birthday for her when they brought her cake out and played Happy Birthday for her. Thank u Frankieandbennys for the lovely food we had, portion were great size good value for money. S. Kelly"
Meat • Tacos • Italian • Mexican
"I visited this restaurant for lunch today during the middle of a virus outbreak. They were constantly cleaning while I was there. It was not very crowded during lunchtime. The service was excellent and the food was delicious."
Cafés • Pizza • Steak • Pasta
"I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!"
"On Thursday 25th May 2023, I dined with a group of friends at a restaurant. The food was excellent and our waitress provided great service. We all enjoyed our meals and had cocktails, but unfortunately, I experienced some health issues due to the high sugar content in my drink. The Manageress, Katie, was incredibly helpful and made sure I was well taken care of before leaving. She even followed up with a phone call the next day to check on my wellbeing. Katie's exceptional customer service exceeded my expectations, and we will definitely be returning to this restaurant in the future, although I will be avoiding cocktails."
Kebab • Mexican • European • Vegetarian
"I made a reservation for a table for 8 people at 6:15 through OpenTable, but when I arrived, they had not received my booking, which was not my error but an OpenTable mistake. We had to wait until 6:45 for the next available table, which was only designed for 6 people. After I asked about our order, we were finally served our food at 7:30. By then, my hungry and hyper 3-year-old son was running around the restaurant. The 7 burgers, buns, and onion rings we ordered were cold and tasteless, with soggy bases, but the fries were very hot. We also had to wait again for the children's desserts, which was ice cream. We had to ask for our bill and ended up leaving disappointed with a group of bored children who had been sitting at a small table for too long and given poor quality food. Spending £105 for the worst evening out in a long time is not something I would recommend or repeat."
Pizza • Pasta • Steak • Italian
"First of all, service was great with the waiting staff! We had a really nice waiter. The food not good! Not fresh ingredients at all. I ordered chicken mushroom penne in a fresh creamy sauce! I got what I can only describe as condensed mushroom soup mixed through pasta with some chicken! It was tasteless, bland and certainly not fresh ingredients. I sent it back and replaced it with potato skins with bacon, cheese and chive! These things came out of a freezer! They were sent back also! If I was in a cheap place I could see why it was cheap, but I was not, Franky and Benny’s is not a cheap place! The waiter took both the pasta and potatoes off the bill and was very apologetic, as I said, service great as usual, but the food? No thanks!"
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Pizza • Pasta • Steak • American
"I made two phone calls after making a reservation through OpenTable, and both times they said they had no record of my booking. It was for my daughter's birthday, and even on the day of the reservation, the manager insisted we didn't have a booking before finally admitting we had one for 5pm, when my app clearly showed it was for noon. They were able to seat us eventually, but the attitude was really poor. However, our waiter was fantastic and the food was good. It's a shame about their booking system."
Pizza • Italian • European • American
"I have been to this restaurant twice as a vegan and have always been delighted. The beet burger is absolutely delicious, and the Mediterranean salad is a perfect choice for a light and refreshing meal. I would also strongly recommend trying the chocolate fudge cake. It has always been my favorite dessert, and I was overjoyed to see it on their vegan menu."
Steak • Pizza • Pasta • Italian
"I recently dined at Francie Bennys in Coventry and it was absolutely terrible. Let me tell you a joke – I would have been better off going to Burger King instead. I ordered a cajun chicken sandwich which came with fries and coleslaw. When the food arrived, the coleslaw was soggy and I couldn't even bring myself to eat it. The portion of fries was so small, I could count them – there were exactly 23. The chicken sandwich was also disappointing as it was served stone cold. It seemed like they had just reheated a pre-cooked chicken breast in the microwave for 20 seconds before serving it. The sandwich cost £9.95 and a coke was £2.10, making a total of £12.05 for a meal that even a dog wouldn't want to eat. I didn't want to cause a scene by complaining, but I definitely won't be returning."
Pizza • Seafood • European • Vegetarian
"We celebrated our anniversary with a meal in Lancaster, and we were not disappointed. To be honest, we usually visit Frankie and Benny's every week for our indulgent meals since it’s our local spot. The waiter was really funny, and the manager was very pleasant. I ordered the chicken parmigiana, while my partner chose fish and chips. I was sad that I couldn't finish my meal because it was such a large portion, but we both enjoyed our dishes. For dessert, they initially brought the wrong item for my partner, but they quickly corrected it. I had the keksteig and karamellsonne, and my partner had the vanilla cheesecake with salted caramel sauce, both of which we absolutely loved. Additionally, we received 50% off through the app, which made it even better, especially with those generous portions!"
Italian • American • Breakfast • Vegetarian
"The food was delightful, and the service was excellent. As someone with a wheat intolerance, I requested the gluten-free menu that Franky and Benny's provides, and I was pleasantly surprised by the options available."
Pizza • European • Fast Food • Vegetarian
"Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting."
Cafés • Mexican • European • Vegetarian
"Prebooked a table for people. We were crammed on a person table if that despite the restaurant being practically empty with much bigger tables. It was clear we were struggling and not once were we offered the chance to move. We had to...call someone over to take our drinks order. She didn’t come to take the order for at least minutes after saying she was coming then one drink never turned up so after about minutes of waiting we had to ask for it again. The food arrived at the same time which was good but unfortunately nobody had cleared our salad bowls so we couldn’t fit the mains on properly and some plates were practically bare. There was only a quarter of rotisserie chicken left when we ordered so we had to swap to a chicken breast which was ok but when a lot of the food is fatty and the ribs are undercooked without the bbq sauce on at all like stated on the menu that isn’t acceptable. It was very clear the staff were keeping the guests in one area of the restaurant for their convenience but it backfired when someone from the door marked ‘Private’ shouted something so loudly every guest turned and looked in shock. There was no explanation or apology. The staff just came out one by one smiling and laughing after they’d all rushed through to the back to see what was going on. Very unprofessional! It’s my first time visiting Wales and I’d had this Harvester recommended to me but I’ll never go back to it no matter how many times I visit in the future!"
Cafés • Pizza • Italian • American
"Went in for an early dinner at 11.30am, but were told they don't take orders for dinner until 12pm. We just sat at a table, had drinks and chatted for a bit so it wasn't a problem. I had macaroni cheese with bacon and my nephews ordered off the kids menu. Good selection on the kids menu, usually it's about four things, but there's had a much larger choice which was good. My Mum had the caeser salad. Food was very tasty and came in good time. The lady who served us was chatty, friendly and very smiley. Good experience all round."
Pizza • Pasta • Steak • Breakfast
"Our daughter has never in the past years been home for her birthday due to commitments in the first weeks of the school holidays and is only home for an evening in the middle ao we wanted to something special for her (albeit a couple of days early) We were picking her up from near Derby so we thought a trip on the way home to Sheffield would be a good idea. I found F&B restaurants in the area and plumped for this one. I booked for at and relaxed. Until the day before when I could not find the confirmation. So I booked again. The discovered with horror the first confirmation in my junk items. I promptly cancelled that one but then panicked that it would be construed as both being cancelled. As we had a cake I popped in before we went to pick her up. The staff were great, took the cake off me and reassured me that the booking was there. Off I went. Next panic came at when we realised we were running early. I needn't have worried. A quick call to the restaurant confirmed we could get there early. When we arrived there was only one other group sitting. This would ordinarily have worried me but after the fantastic service so far it didn't. First thoughts turned to a banner, not asked for, but so thoughtful saying birthday girl Never had that at a F&B before but wow, my daughter's face lit up. Should have said earlier that she has no clue we had planned this. Balloons galore at a corner table and we settled in. Great that we were not pressed to decide our food, bit could take our time. The waitress explained that they did not have any pineapple so Hawaiian pizza was off the menu. But she helpfully offered alternatives and we ordered. The meals came together and were hot (unlike my last F&B experience in Scunthorpe). The pizzas of us), lasagne and burger were well cooked and everyone tooked in. The obligatory is everything ok visit came but not before we had had chance to eat something and also a request for a top up of drink was met speedily (again Scunthorpe take note). Puddings again arrived promptly and together (yes this does matter) and after a nod the cake arrived. A great early evening for us s we headed home happy. Thank you to the team at F&Bs Manor Road, Derby for making one birthday girl feel extremely happy and one dad the most happy he has been with a dining experience for a long long time. Just please stock up on pineapple for next time (haha)"
Italian • Burgers • American • Fast Food
"Frankie and Benny's is arguably the only big name eatery at the Manchester Airport, Terminal 2 that is, when excluding fast food giant Burger King and big"
Tea • Thai • Italian • American
"Great little restaurantLooks to be family owned__Outstanding food, absolutely deliciousVaried menu with lots of options."