Frankie Benny's Chester

Greyhound Retail Park, Cheshire West and Chester, United Kingdom

🛍 Cafés, Pizza, Steak, Pasta

3.4 💬 936 Reviews
Frankie Benny's Chester

Phone: +441244372577

Address: Greyhound Retail Park, Cheshire West and Chester, United Kingdom

City: Cheshire West and Chester

Menu Dishes: 35

Reviews: 936

Website: http://www.frankieandbennys.com/restaurant/frankie-bennys-chester

"I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!"

Full menu - 35 options

All prices are estimates on menu.

Pizza

Pasta

Wraps

Sides & Add-Ons

Salads

Sandwiches

Starters

Calzones - Loaded And Folded

Entrées

Pizza - Do It Your Way

Seafood

Lamb

Fish Dishes

Chicken Dishes

Hot Dogs

Burger

Vegetarian

Grills

Beef

Gratins / Cold Appetizers

Nitronitro99 Nitronitro99

Hannah the server was ace nothing was to much trouble and we All had health issues can't fault the service.

Address

Show Map

Reviews

Amanda
Amanda

We had a great breakfast and fantastic service from Nikki and Kathryn. Food was excellent. All hot and well cooked


SARAHLAW86
SARAHLAW86

Came for breakfast with a friend today and the service was excellent. Hannah was attentive and helpful- definitely service with a smile!


Anide09
Anide09

Had a lovely meal here and a service we received from Kathryn was absolutely spot on, just made our evening even more special. Thank you !!! View menu


KarlandCathJohnson
KarlandCathJohnson

Last minute arrival on route to hotel in Runcorn. Service exceptional… the girl that served us was very attentive. However the food wasn’t the best. Greasy not piping hot. Left a lot. Kids enjoyed theirs


NatalieD2217
NatalieD2217

I would just like to say how amazing Nicola service is every time we visit she makes our day with her positive attitude to life always a pleasure to be served by in my mind she is the best waitresses we only ever come to...


Chewie32
Chewie32

Had a lovely meal at F&B today. The staff were very friendly and welcoming (particularly Sarah and Kathryn), the food was yummy and suuroundings were comfortable. The best thing about it though was the attention given to our excitable 3 year old! Very good activities... View menu


Amanda
Amanda

Visited today for breakfast with friends. Served by Hannah who was friendly, cheerful and so helpful. Nothing was too much trouble. Our breakfast arrived quickly and was good. Hannah checked on us frequently to make sure everything was okay with our meal and to offer...


Traveler553443
Traveler553443

Went for something to eat here because its quick and relaxed eating but was so disappointed A lot of the seats where ripped open The meal was poor they had spread the chips around on the plate to make it look like there was more i ordered a New York chicken which when it came looked like steak with cheese on as the color was black When i cut into it it was a piece of overcooked chicken the cheese was hard and tasted not right It wasent as if they where busy Wont be going there again


Jessie
Jessie

I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restauran... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.

Amenities

  • Amex
  • Visa Card
  • menu
  • Mastercard
  • menu
  • Diners Club

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