Juicy chicken strips, breaded and fried to golden perfection, served with a selection of sauces for dipping.
Grill • Coffee • British • Galleries
"Ate here before a concert as we were staying at the hotel. Our deal included a 2 course meal each from a fixed menu with a choice of 4 starters, 6 mains and a few desserts. We chose to share a starter and a pud, plus have a main course each. The portion sizes were fairly large so this was a good choice, and it se emend like the staff were used to people doing this so no problem in getting extra cutlery etc. The food. Was well cooked and tasty and good value for the price paid. Suggest booking in advance as we saw customers being turned away."
American
Beer • Coffee • British • Seafood
"DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food and after a while went to the bar to see if someone was going to serve us to discover we had to order at the bar. The final straw was when we tried to order they didn’t have what we would like for our meal. There was no explanation or apologies for not having a table for us in the restaurant, for the table and chairs being dirty, no service or explanation that we had to order our food at the bar and no apology for not having what we would like to order for our meal. We collected our jackets and left. We had a lovely meal with great service elsewhere. Totally appalled at the lack of customer service and when speaking to others it would appear we are not the only ones."
Wine • Beer • British • Hamburger
"The service at this restaurant was excellent and attentive. The food was decent. What really sets this place apart is the atmosphere before the meals are served. It was enjoyable to sit outside on a warm evening."
Food • Kebab • Diners • Burgers
"I'm done here for lunch. had one of the most juicy chicken burgers in one. bacon was so crispy and perfect. friends were good, but not enough. the price of the food is here a bit on the higher side, which looks at the portions. the setting of the place is beautiful and comfortable. service is friendly and prompt."
Pasta • Store • Shopping Mall • Clothing_store
"Took some family members (7) for carvery at 4pm Sunday. Starters dried up , soup wouldn’t come out of jug so had to remove lid tip out . Just a lump of cold congealed mess . Bread rolls rock solid. Main was equally terrible , end of dried up turkey (server apologised) ham fatty and no beef. Veg and potatoes soggy and just leftover from early in the day . So greasy and cold . All got left . There was a table with breakfast food on it , ie, croissants, jam . Seeded muffing and granola. This is what my two grandsons ate . We complained to server , he laughed and said yes it’s left over from breakfast! Never ever in my 60 years have I had such an embarrassing and inedible meal . I’ve never ever left a negative comment on any site before but this was totally unacceptable. I’ve sent an email but not sure if I’ve sent it correctly. We spent a great deal of money on this meal and had to take the children to a fast food outlet on the way home . I was very upset as I had chosen this venue felt very upset embarrassed by the whole experience. Needless to say we won’t be returning or recommending this carvery experience. Someone seriously needs to look at the quality of food . Potatoes , supposedly roast where just white in colour and covered in grease . There was maybe 10 potatoes in the server and there was 7 of us in our party but we asked and told there wasn’t any more . Why we stayed I do not know . Several days later I cannot stop thinking about this meal and feel incredulous that we didn’t ask for a refund, probably just much to polite to do so ."
Meat • Grill • Brunch • British
"I took my girlfriend to this restaurant for a Valentine’s Day dinner and we planned to use a 2-for-1 main meal voucher. The voucher clearly stated it couldn't be used on Christmas Day or New Year's meals. I mentioned the voucher when making the reservation, but when we arrived, we were informed that they had emailed me about not honoring it on Valentine's Day (they hadn't). When we explained that the voucher only excluded Christmas and New Year, the person at the front desk simply said we couldn't use it. Normally, I would have walked out and found another place, but since it was Valentine’s Day, I wanted to treat my girlfriend, and most other restaurants were fully booked. We chose to stay and eat there, though our mood was understandably affected. The food was decent, but I’m not sure it justified the £30 per person price tag."
Wings • Burgers • American • Breakfast
"Our first experience was fantastic! We were advised to try Gino's burger, and it was an excellent choice. We ordered the Juicy Lucy, and it was delicious! We'll definitely be back very soon!"
Pizza • Casual • Coffee • Mexican
"The service was terrible. It took an hour for our appetizers to arrive, and we had to repeatedly request a glass of water. The burger was overcooked, and the coffee machine had malfunctioned, so we had to wait until it was turned back on. When the coffee finally came, it was definitely not cappuccinos—more like very strong coffee with just a splash of milk. Overall, it was not a pleasant experience."
Pizza • Steak • Vegan • Seafood
"We could not fault our visit on the Friday night, the food was great and arrived sooner than expected, the staff were attentive and friendly especially the blond lady behind the bar. Sadly on the Saturday evening due to who we can only assume to...be the owner being front of house our visit was very different! We were asked by one of the other members of staff to place our order at so they could squeeze it in before a booking at which we did although the presumed owner wasn't keen to take the order as just before we ordered some people clearly friends and family turned and she was more interested in getting outside to personally take their order. So we waited over mins for an order that would take no more than mins to cook, and to our surprise the family/friends got their food with still no sign of ours! When my husband questioned where our food was he was told that she (presumed owner) had accidentally put our order at the wrong end of queue! Amazingly it then turned up within mins and I have to say was very tasty! It seems she would rather give priority to people not paying full than customers that are. Such a same as this could be a really nice place to eat even with the limited menu they have at moment."
Fish • Grill • Mexican • British
"On Sunday evening, I visited the restaurant after booking a room at the hotel. Unfortunately, the restaurant was closed and we were directed to the Grill instead. However, at 7.30 pm, there were three large screens showing football with loud music playing, making it difficult to have a quiet meal and converse with friends. Despite this, we bought drinks and spoke to the manager, who was accommodating and attentive. The bar staff seemed inexperienced with the till system, but the manager ultimately resolved the noise issue by setting up a table in the lobby area. When checking in at 4.30 pm, the noise from the TVs in the lobby was overwhelming, prompting me to consider leaving immediately. A staff member helped with check-in by shouting over the noise. I would suggest separating the noisy bar area from the lobby to avoid losing customers in the future. Overall, the service provided by the manager was satisfactory, despite the initial challenges."
Kebab • Mexican • Seafood • Fast Food
"Came to The Village Hotel Liverpool for Sunday Carvery and only have one word.....amazing! Arrived first of all to the Public House which was busy and had a nice atmosphere. We were lead through to the Restaurant by Amy who was very helpful and explained everything to us in regards to the Carvery! The soup was brought to the Table (delicious) and everything else is self service. There was a large selection of Cold starters available which again were delicious and were very well presented. The Carvery was hot and plentiful and presented really well could not fault a single thing! The Apple Pie at the end was a nice touch and lots of other dessert selection including an ice cream machine which was really good for the kids! After the Carvery we went through to the Bar for the quiz which we really enjoyed and even came 2nd! Well done Village Liverpool you have excelled yourselves once again!"
Cafés • Kebab • Mexican • Asiatic
"Not at the moment. Wait for the full refurb before going back. The staff didnt know if they were handling the bar menu or the grill menu. Ordering drinks at the bar, same 4 drinks, different prices depending on who served you. On the grill side 3 course Sunday lunch Starters was soup served from coffee pots in enamelled cups. Main was server on a wooden board, Desert was cookies or croissant. We had to order separate deserts from the bar menu (at extra cost) for one not to arrive at the table. (cost deducted from the bill) To be fair the food that was server was nice BUT!!!!! If I wanted a cup a soup I would have stayed at home. We ask for plates because how do you pour gravy on a wooden board? plus I don't like the taste of wood in my roast beef. Finally, cookies, croissant or a shot glass of cream with a bit of jam doesn't constitute dessert to me. Bring back the carvery! and plates!"
Sushi • Seafood • Mexican • Asiatic
Grill • Hotels • Mexican • British
"However, the manager was able to resolve the noise issue by setting up a table in the lobby area for us. The manager was very attentive and we were pleased with the service we received. Unfortunately, when we went to the lobby at 4:30 a.m. to check in, we were met with a noisy environment due to the televisions. This prompted us to leave immediately. An employee had to shout over the noise to assist us with the check-in process. I would suggest that the restaurant either turn off the loud music in the lobby or risk losing customers in the future."
Indian • Casual • Italian • Burgers
"We decided to visit this restaurant with our friends because it is local to us, we have been there before and had good food and we love Italian food. We arrived on what we thought would be a busy evening due to a local international air show. When we got into the restaurant it was very quiet but didn't think much of it. Then we looked at the menu and was shocked as to the changes that had been made as there was only a couple of things on there that would be classified as Italian it was mainly Asian/Eastern food. We were somewhat confused and quizzed the waitress as to where the Italian choices had gone and she advised that the menu had been changed. The choices for the 4 of us were vegi skewers, beef skewers, burger and meatballs. The food was cooked well and tasted good but the restaurant seems to currently have an identity crisis with an Italian name and stating italian restaurant on the front of the menu but very little Italian food choices. Also it was very quiet for a Saturday night, no atmosphere and the waitresses seemed to rush us a little in order that they could close up. I would not recommend this restaurant at the moment until the menu changes."
Full • Soup • Pizza • Pasta
"To be honest, we were somewhat disappointed in our visit meal and it was no where near as good as the carvery style sunday menu we thought we were going to get. There was not much choice at all for starters or desserts on the 'help yourself ' part and there was a shortage of desserts, only 2 to choose from a plain cheesecake and yogurt pot type desert. Also, no spoons available for the soup or deserts. The Sunday lunch itself was quite standard, nothing special. I enjoyed the beef but my husband wasnt impressed with the processed turkey he got. Staff were pleasant enough but we cleared our table of both starters and mains ourself as no one seemed to want to take our used plates away do we ended up putting them onto another table or on the bar! Only positive was that I had purchased a voucher so instead of £50, we spent just over £25. I most certainly wouldn 't pay full price for what we got and wont rush back for sunday lunch. Very disappointed as our kids loved it last time with the choice and especially the ice cream machine but this has all been changed and not for the best."
Kebab • Cheese • Burgers • American
"The service was poor. I wasn't asked if the food is okay or if I need anything else. Also, my plate was chipped in the corner. The service overall was not nice or kind, and they didn't give me the right order (I had cheese missing off fries and I had a sauce which I specifically asked not to have). Despite this, the food was nice. Overall not a very good experience."
Beer • Grill • French • Casual
"This was my first visit to the restaurant since they changed to a Sunday menu. The bottomless starter still had a great selection and quality. I enjoyed the three turkey roasts and one beef roast that I selected, but I would have preferred to eat from a regular plate rather than a wooden one. The dessert choice was a breakfast brunch which was satisfying this time. It would have been nice if ice was included in the price. The staff was fantastic - friendly and welcoming. I will definitely be returning."
Bbq • Wine • Pizza • Cakes
"If only I’d seen the owners reply to a bad review they got under their google reviews! Shockingly rude! A table was booked for 7.30pm tonight to celebrate an 18th Birthday, we pulled up it was closed! To see the look on these 4 girls faces, SHAME ON YOU!! Called no answer, finally answered by a rude man saying we open at 8! BS!!! You open at 6, no? As per your website? AVOID this place after the way they let down these young girls tonight, no sorry nothing! Thankfully Turquise in Loughton fitted them in at the last minute......ps. Now abuse me, be rude and call me a liar like you did the other bad review!!! NO STARS"