Chilli Prawns
Mcdonald's Bristol Longwell Green

Mcdonald's Bristol Longwell Green

Leisure Road, Longwell Green I-, United Kingdom

Lunch • Mexican • American • Fast Food


"It was all a bit rubbish really.!Very disappointing. A costly and unpleasant experience. We ordered a delivery through the McDonalds app. Part of he order was wrong; a burger who was supposed to have no mustard, onions or gherkins on it had all. Three. You can’t just scrape it off and eat it because it leaves a residue that makes it taste unpleasant to those who don’t like these things that burger was inedible and we couldn’t swap because both burgers were the same. The hot and cold drinks were packed side by side in the same bag compromising the temperature of both drinks. All the food was stone cold and judging by the speed at which the delivery arrived and the temperature of the food; I would guess it was probably prepared in advance of orders rather than freshly to order. Customer services were unhelpful and want to pass responsibility for their failing on to Uber. They said if we wanted a refund we would have to take it up with Uber since they were the delivery service and they only refund click and collect at Customer services. However you can’t blame the Uber driver who arrived before the appointed time for mistakes on the order and for food which should have arrived hot given the time frame and the insulated carton he used to bring it. Given the huge mark- up and profit on takeaway food; and the size of McDonald’s as a company; I expected better : from the food, from the restaurant and from customer services ."

Chiquito South Ruislip

Chiquito South Ruislip

Arla Place, London HA4 0GD, United Kingdom

Food • Full • Brunch • Mexican


"I can here on a busy Saturday, however I had a reservation and I was very disappointed. Firstly the service was terrible, we had booked a table through open table and we still had to wait over half an hour for our table to be ready. When we were finally seated the terrible service continued. As soon as we were sat down and got our menus they asked us our order, some of us even had our jackets on. I felt quite rushed. We ordered our food quickly and waited over 45 minutes till dishes started to arrive. Many of the dishes were missing. One of the members of our party ordered a pornstar martini which came half empty and the shot of prosecco was almost non existent. We then complained to the manager who said ‘don’t worry about it we will get you a new one and you can keep that one as an apology’. However the new pornstar martini did not turn up till we had almost finished our mains. The mains were luke warm and they forgot so many parts of our dishes, for example forgetting the wraps for the fajitas, the dips with our starters and many more. As the evening came to a close I was glad to be leaving. We asked for our bill and when I checked it I found out that we had been charged twice for the pornstar martini and all the other extras we never got. We asked for this to be removed which the waitresses seemed hesistant so had to wait to speak to the manager. The manager was attentive and removed that charger however it wasn’t a good experience. I won’t be return any time soon."