"The restaurant needs significant improvements. The roast dinners were warm, not hot, the roast potatoes were appalling, and the food lacked proper presentation. Meals were served in a strange order, with main courses coming before starters. One starter was offered an alternative sauce, but it arrived with no sauce at all. The customer service was poor, with two main meals never arriving despite others who arrived after us receiving their meals. When we finally asked for a refund for the missing meals, it took a long time for someone to figure out how to process it, and there was no apology or friendliness, just a cold attitude."
