Cod And Chips
The Chequers Inn

The Chequers Inn

61-63 High Street, Aylesford ME20 7AY, United Kingdom, Tonbridge and Malling

Pub • Wine • Terrace • Bar-lounge


"We were really looking forward to a Sunday roast lunch at the Chequers Inn and upon arrival we were quickly seated at our table, which was lovely and cosy. We were asked what drinks we would like, and asked for a wine list, to be told they had red, white, or rose. After asking what wines they had, we opted for a bottle of New Zealand Sauvignon Blanc, as they only had a Merlot or Pinot Noir available as red wine. After a short while our waiter returned to say that they did not have a full bottle of New Zealand Sauvignon Blanc, so we changed our order. (Having subsequently found their wine menu on line I guess they had also run out of Malbec, Rioja and Shiraz, which is why I had to opt for the Pinot Noir from Romania). After a long wait our drinks of one glass of New Zealand Sauvignon Blanc, one glass of Pinot Noir, two large glasses of lime and soda and one small glass of lime and soda were served and we placed our lunch order, having been told there were no burger buns not a problem as all five of us wanted a roast lunch. For starters we ordered a ‘selection of warm bread with butter, olive oil, balsamic vinegar and tapenade’ and deep fried whitebait. After a very long wait the ‘selection’ of bread arrived. This consisted of a sliced overcooked baguette, with the tiniest drizzle of balsamic vinegar at the bottom of the olive oil and the tapenade had been replaced with finely chopped tomatoes and onions. The exceedingly overdone whitebait turned up after a further long wait. Then one of the roast beef main course turned up, which looked lovely, followed by the roast belly of pork with hardly any gravy so we had to order additional gravy (at a cost of £1 for a very, very tiny pot). The two roast turkey dinners and children’s portion of roast beef turned up after about a further 5 minute wait. The additional gravy followed 5 minutes after that. Despite numerous front of house staff walking past our table it was exceedingly difficult to attract anyone’s attention to ask for more drinks. Whilst we were eating our main course we could overhear the front of house staff laughingly updating each other with what was not available on the menu. Whilst we were waiting to place our dessert order another family came in, but on being told the lengthy list of items which were not available on the menu, they got up and left. When it came to dessert our granddaughter wanted sticky toffee pudding. We were told they had the pudding but no sauce. We asked for floater coffees and were initially told they did not have the cream for floater coffees. We were subsequently told they had the cream, so order a decaf Tia Maria coffee, a normal floater coffee and a rum floater coffee, and another lime and soda. After an exceedingly long wait, (we thought they had forgotten the order), our floater coffees turned up but not what we ordered. The decaf Tia Maria coffee was caffeinated coffee, when we were told this we asked for a replacement and were told they had no more Tia Maria. Great shame as this is a lovely venue, but we will not be coming back, or recommending it to anyone as the service is so slow and the selection of what is available is not what is advertised."

The Marquis Of Granby

The Marquis Of Granby

United Kingdom, HU13 0AD, East Riding of Yorkshire

Pub • Steak • British • Breakfast


"We went in last saturday for a meal and a couple of pints, it 's quite a regular thing. It was quite busy and we were lucky to get a table after waiting about 5 minutes. My partner went to order and was gone some time , 20 minutes or thereabouts. I figured she must be chatting to one of the staff as we always have a good laugh with them. Then my partner came to me slightly distressed , she was having trouble getting served even after 20 minutes stood at the bar. She was stood at the corner and the bar staff were seemingly only serving those at the front of the bar, even though my partner had been stood waiting to be served some 15 minutes before a lot of them. She shouted out to the barstaff ' are you serving '? The responded with 'you don 't get served any quicker by shouting ' and repeated this mantra style , trying to wind my partner up, which they did and regretably my partner told one of them to where to go. She realised this was wrong but she is registered disabled and in constant pain and can 't stand for long periods. She didnt want any favours for being disabled, she is too proud to ask for them. All she wanted was to be served when it came to her turn, which was clearly not happening. When I confronted the barman he said 'we don 't really serve here ' I said 'I know, I can see ' He then produced a ' Glass collection only ' placard, 20+ minutes too late. he said it was a non serving area even though there was a visa card machine there on the bar and we 've always been served there before without any problem . On our way out I just happened to look behind me to see 'Sydney ' a female member of the barstaff give the finger and saw her mouth ' off ' Now does anybody think a person like that should be working in the leisure industry ? All 3 of the barstaff were incompetent in my eyes and need a talking to or re-training. We went for a pleasurable night out, not aggro, we 're in our 60 's not yobs. We spent about £20, not a lot I know, we would have stayed longer and spent double that, still not a lot but every little counts. And as for bringing my grandkids here for a treat total spend £40+ I don 't think that 'll happen again. I see the pub wants to increase it 's taking by £2000 every week . . It ain 't gunna happen with abusive barstaff that you had on that night. Thank you. Brian. Ps I emailed and texted the manager to see if we could solve this issue amicably. NO REPLY which says a lot. Pps I hear Darleys do good meals."